Frontline Ground Positions


Position Code: CSM-A

Plans, organizes and controls passenger handling operations on a shift basis with the objective of ensuring PAL’s standard of service

Minimum qualifications:

  • Graduate of any four-year course
  • With at least 5-8 years’ work experience in frontline customer service in the hospitality industry (hotel and airline)
  • Preferably with knowledge in passenger, baggage, and ramp handling
  • Excellent oral and communication skills
  • Leadership and organizational skills


Talent Acquisition, Management & Retention Division

Apply Now


Human Resources Department
2F PNB Financial Center
CCP Complex 
Pres. Diosdado Macapagal Avenue
Pasay City 
sketch of office location and schedule of pick up

Trunk Line (632) 777-4800 
locals 5448 up to 54 
Telefax: (632) 556-1904