Airline Management Overview
Broaden your knowledge of the airline business through discussions on global business, and flows into the components involved in running an airline.
Learn and update yourself on the basic concepts and tools of management to effectively perform as supervisors and managers.
Increase your confidence in writing. Enhance your skills in planning and composing business correspondences and memos.
Emphasize ways on how to effectively lead into action and productivity using power, influence and motivation as tools.
Exude an image befitting an executive and representative of the organization. The program also touches on grooming, corporate wardrobe, business, office and travel etiquette and social skills in conversations, formal dinners and other social interactions.
Human Resources Management
Expose yourself in the area of handling human resources including human resource assessment, career development and performance management.
Reinforce your basic leadership competencies to support the service delivery of your people. Realize that the function in service is the system behind the smile.
Orient yourself on systems thinking and strategic planning. Learn the various concepts involved in work simplification and business process reengineering.
Provides you with management strategies and tools to develop high-performing teams by cultivating an environment of commitment and involvement.