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BANCNET
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Philippine Airlines and BancNet bring you another first in the airline industry. BancNet ATM cardholders can now purchase Philippine Airlines domestic tickets without leaving home. Get your electronic ticket instantly after securing online approval from your depository bank.

What is BancNet?
BancNet is the largest electronic banking consortium in the Philippines with 54 members and affiliates.

What is a BancNet ATM card?
A BancNet ATM card is an ATM card issued by a BancNet member banks. You may refer to www.bancnetonline.com to view the complete list of members.

Can I use BancNet ATM Card to purchase ticket online at www.philippineairlines.com?
Only the following ATM cards issued by banks listed below may purchase ticket online at the PAL website:

• Allied Bank
• Asia United Bank
• China Bank
• Chinatrust Bank
• Citystate Savings Bank
• Maybank 
• Metrobank
• PBCom
• Philippine Business Bank 
• Philippine National Bank
• Philtrust
• Postal Bank
• RCBC
• RCBC Savings
• Robinsons Savings Bank
• Security Bank
• Standard Chartered Bank
• Sterling Bank       
                 
My Bank is a BancNet member, why can’t I purchase ticket online?
Your bank may not be enabled yet for internet transactions. Kindly contact your bank for more information.

What type of ticket can I purchase using my BancNet ATM Card?
You may use your BancNet ATM Card to pay for domestic ticket only.

Is there a transaction limit in using my BancNet ATM card?
BancNet member banks may or may not have transaction limit defined for their cardholders. The cardholder may contact the depository bank for the transaction limit details.

Does PAL accept ATM card payment at the ticket office?
No. BancNet ATM card payment is only available online.

What is an ATM/Debit Card?
An ATM Card is issued by a bank and linked to an account holder’s savings or  checking account. Payments made with a BancNet ATM card  is  deducted in real-time from the user’s bank account. The  account holder must have  sufficient funds in his account in order to make a payment.

I have a BancNet member-bank cash card, can I use this to make payments at www.philippineairlines.com?
Yes, BancNet member banks’ cash cards may be used to make online purchases.

Do I need to enroll to use my BancNet ATM Card to make payments via BancNet Online Services?
All banks (except Robinsons Savings Bank) do not need enrollment. You can transact online immediately with your BancNet ATM Card Number and ATM PIN.

Where can I find my ATM card number?
Your ATM Card Number is found on the front face of your ATM Card. ATM Card  Number  is different from Account Number.

What is a Member Number?
Some BancNet Member Banks require their account holders to input their Member Number when making payments via BancNet Online Services.Member banks that have Member Numbers are Allied Bank, Chinatrust, Metrobank, Philtrust, RCBC and RCBC Savings Bank.

Arrow1 Click here to identify your member number

How do I pay for my ticket online?
After choosing your flight schedule, choose BancNet from the list of Payment Modes. Choose your Bank from the drop-down list and click Submit. Enter your ATM card number, member number, account type (savings or checking), and enter your ATM PIN by clicking on the corresponding numbers with your mouse. If your card issuer approves the transaction, your electronic ticket will be issued shortly.

Why can’t I type my ATM Personal Identification Number (PIN)?
This is to protect the accountholder from malicious programs such as keyloggers.

Why are the numbers not in order on the ATM PIN PAD?
This is another security feature of BancNet to protect accountholders from shoulder surfers – people who attempt to capture sensitive user information (i.e. ATM PIN) by direct observation such as looking over someone’s shoulder or observing from a distance. The numbers on the PIN Pad are randomized after every session.

How can I check if I have sufficient balance to make a payment?
BancNet ATM cardholders may check their balance by visiting www.bancnetonline.com.  There is no fee to make a balance inquiry.

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