Can I use My ePrepaid MasterCard to pay for my ticket online?
Yes, you can use your My ePrepaid MasterCard to purchase tickets through www.philippineairlines.com
Does PAL accept My ePrepaid for online transaction?
Yes. My ePrepaid is accepted at www.philippineairlines.com. To pay for your tickets online, simply select MasterCard as the type of payment.
My mobile phone prepaid cards are one-time use only. Is it the same with My ePrepaid MasterCard?
That’s what’s nice about My ePrepaid MasterCard. Once card is issued, you can re-use it as many times you want as long as your card has not yet expired. You simply need to load money to your card by indicating your cardnumber and amount.
When will my card expire?
Your card will expire two (2) years from the day you purchased your card. The card is valid until the date (mm/yy) printed on the card below the text “Valid Thru”.
How is My ePrepaid MasterCard different from a debit card and credit card?
Unlike a credit card where you will be billed for your purchases after a certain period, you will need to load your My ePrepaid MasterCard with funds first before you can use it to pay for purchases. A debit card is linked to your savings account, every time you pay using your debit card, your savings account balance will automatically be deducted with the amount of your purchase. Since prepaid cards are not linked to your savings account, your purchases won’t affect your savings.
Do I need to enroll to be able to use My ePrepaid in booking and buying tickets through PAL's website?
No. Enrollment is not required to book and buy in Philippine Airlines.
Is there a limit in the number of tickets that I can purchase?
Yes. For now, My ePrepaid only allows up to Php 10,000 load. Your ticket purchases must be below this limit.
What type of tickets can I purchase using My ePrepaid MasterCard?
You can purchase domestic or international tickets for as long you have enough load in your card to cover the ticket costs and it is not over Php 10,000.
Is it safe to purchase or transact Online with My ePrepaid MasterCard?
Yes, and since it’s prepaid, you can just load your My ePrepaid with funds only when you need to purchase at www.philippineairlines.com.
Am I required to present My ePrepaid MasterCard at the airport check-in counter?
PAL reserves the right to require that the credit/debit card used in purchasing the ticket(s) online be presented at the ticket collection point, upon check-in or in cases of reissuance, rebooking or refund of a ticket.
I need help with My ePrepaid MasterCard
For queries or clarifications about My ePrepaid MasterCard, you can email firstname.lastname@example.org or you may call 89-100.
To know more about My ePrepaid MasterCard, visit www.bpicards.com.