Baggage Assistance

 

You may approach the Baggage Assistance Counter located at the Arrival Area for any inquiries regarding your baggage.

 

If no claim for PR tagged on-hand baggage is made within five (5) days after the baggage was found, PAL will turnover unclaimed baggage to Customs for disposal.

 

If the baggage is not found by the fifth day after the baggage was reported missing then the baggage shall be considered lost and necessary claim shall be filed.

 

Report immediately any baggage incident that you may encounter during your arrival.

 

 

Baggage Tracing

You may call us at:

Tel: (632) 851-3011  
       832-2939 
Fax:(632) 879-6028

 

Or e-mail us at:

baggage_tracing@pal.com.ph