Customer Care

Please feel free to contact us for any feedback or concern regarding your travel experience with Philippine Airlines.


Tel No : (632) 777-5932
Fax Number : (632) 777-5928

For USA and Canada:

1-800-I-FLY-PAL or 1-800-4-359-725 (24 hours)

Our Mailing Address:

Philippine Airlines, Inc.
Manager - Customer Relations 
PO Box 1344
Makati City, Philippines

US DOT's Aviation Consumer Protection Division (ACPD)
Mailing address:

Aviation Consumer Protection Division, C-75

U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590

For more information on list of countries that require airlines to treat the passenger cabin with insecticides or aerosol insecticide spray prior to a flight please log on to :



For more information, come visit us or you may call us at:


Corp. Communications Dept.

3F Mezzanine PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
Tel: (632) 777-5995; 777-4800 loc 5401
Fax: (632) 556-1893
Red Arrow