Customer Care


Please feel free to contact us for any feedback or concern regarding your travel experience with Philippine Airlines.

 
Care Form


Tel No : (632) 777-5932
Fax Number : (632) 777-5928

For USA and Canada:

1-800-I-FLY-PAL or 1-800-4-359-725 (24 hours)

Our Mailing Address:

Customer Relations Department

3F Mezzanine PNB Financial Center
Pres. Diosdado Macapagal Avenue
Complex, Pasay City
Philippines 1308

US DOT's Aviation Consumer Protection Division (ACPD)
Mailing address:

Aviation Consumer Protection Division, C-75

U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590
http://airconsumer.dot.gov

For more information on list of countries that require airlines to treat the passenger cabin with insecticides or aerosol insecticide spray prior to a flight please log on to :
http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm.

 

 

For more information, come visit us or you may call us at:


Corp. Communications Dept.

3F Mezzanine PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
Tel: (632) 777-5995; 777-4800 loc 5401
Fax: (632) 556-1893
Red Arrow corpcomms@pal.com.ph