Philippine Airlines adheres to the provisions of 14 CFR Part 382 pursuant to the US ACAA. A copy of which can be downloaded from the link on the right side.
The rule applies to flights that begin or end at a US airport. "Flight" means a continuous journey in the same aircraft or with one flightnumber that begins or ends at a US airport.
Passengers may also obtain a copy of Part 382 by any of the following means:
For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY).
By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY).
By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and
On the Aviation Consumer Protection Division website (http://airconsumer.ost.dot.gov).
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