Cargo Classification
In compliance with Republic Act No. 9337, an act amending the National Internal Revenue Code, a 12% VAT is added to the total amount on all transactions involving purely domestic services only.
Special Cargo
Commodities that require special or advance arrangement, packing, handling and in certain cases, documentation. Acceptance of these type of cargo are subject to specific regulations.
Samples Special Cargo
- Baggage and special effects that are treated with special care and stored at a special location. Perishables are shipments which are so labelled and are stored under specific temperature. Valuable Cargo are shipments with very high commercial value.
- Restricted Articles or Dangerous Goods like inflammables, explosives, radioactive materials and corrosive substances like acids that may endanger the safe operations of the flight.
- Livestock, Live Animals and Plants are shipment that need special attention and care.
Embargo of Brachycephalic dog breed as Cargo on all PAL Flights.
Brachycephalic describes any animal with flat snout and whose lower jaw sticks out disproportionately longer than its upper jaw. Because of these features, brachycephalic or snub-nosed dogs tend to suffer from certain health problems. Breathing normally is commonly a struggle for these dogs. Their shortened and narrow airways result in labored breathing as they continually struggle to cope with lack of oxygen in their bloodstream making them susceptible to secondary heart problems. Because of their inability to regulate their body temperature through panting (as most dogs do), they are more likely to suffer body overheat.
List of brachycephalic dog breeds including its cross breeds:
|
Affenpinscher |
Chow Chow |
Pug (all breeds) |
|
Boerboel |
Dogue de Bordeaux |
Rottweiler |
|
Boston Terrier |
English Toy |
Shar Pei |
|
Boxer |
French Bulldog |
Shih Tzu |
|
Brussels Griffon |
Griffon Bruxellois |
Staffordshire Bull Terrier |
|
Bulldog |
Japanese Chin |
Tibetan spaniel |
|
Bullmastiff |
King Charles Spaniel |
Tosa |
|
Cane Corso |
Lhasa Apso |
Valley Bulldog |
|
Cavalier King Charles |
Mastiff (all breeds) |
Yorkshire Terrier |
|
Chihuahua (appleheaded) |
Pekingese |
Since these animals are susceptible to increased risk of heat stroke and breathing problems when exposed to stress or heat, all brachycephalic or mixed-breeds of snub-nosed dogs will not be accepted for transport as cargo on ALL PAL DOMESTIC AND INTERNATIONAL FLIGHTS.
Note: This restriction does not apply to service and emotional support dogs with the passenger in the cabin. Only dogs excluded in the list will be accepted for air transport.
General Cargo
All articles or materials that are not included in the list of Special Cargo are considered General Cargo or General Commodity.
Track and Trace
Click here for International Cargo
For more information
You may call us at:
Manila
Cargo Reservations
Tel: +63 2 831 3061 / +63 2 853 3059 / +63 2 959 9119
Mobile: +63 917 535 6864
Email: cargoreservations@pal.com.ph
Office hours:
Mondays to Sundays (including holidays): 6:30 a.m. – 10:00 p.m.
Know Your Terminal
All international shipments and domestic shipments to/from:
Bacolod
Cagayan de Oro
Caticlan
Cebu
Davao
General Santos
Iloilo
Kalibo (for flights PR 249 and PR 250 only, until further notice)
Laoag
Puerto Princesa
Tagbilaran
International Cargo Terminal Bldg.
Ninoy Aquino International Airport,
Pasay City, Philippines
Cargo Operations
For International shipments:
Export (out Philippines): +63 2 851 2232
Import (in Philippines): +63 2 879 5881 / +63 2 879 5887
For Domestic shipments:
Outbound (out Manila): +63 2 879 5876
Inbound (in Manila): +63 2 879 5878
Operational hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing
Domestic shipments to/from:
Butuan
Cotabato
Dipolog
Dumaguete
Kalibo (all flights except for PR 249 and PR 250, until further notice)
Legazpi
Ozamiz
Roxas
Tacloban
Zamboanga
PAL Express Satellite Warehouse
Andrews Ave,
Pasay, Philippines
Cargo Operations
Mobile: +63 905 306 1372 / +63 939 767 6130
Operational hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing
Cebu
Mactan-Cebu International Airport,
Lapu-Lapu City, Cebu, Philippines
Cargo Operations
Tel: +63 32 340 8350 / +63 32 340 8460
Email: mactan_cgosvcs@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing
Clark
Facility 7550, A. Bonifacio Ave.,
Clark International Airport,
Clark Freeport Zone, Mabalacat,
Pampanga, Philippines
Cargo Operations
Tel: +63 45 599 2162
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing
Davao
Davao International Airport,
Sasa, Davao City,
Davao del Sur, Philippines
Cargo Operations
Tel: +63 82 234 3848
Mobile: +63 927 408 3515
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing
General Santos City
Tambler Airport, Barangay Fatima,
General Santos City,
South Cotabato, Philippines
Cargo Operations
Tel: +63 83 552 1236
Email: ges_cargo@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing
Iloilo
Iloilo International Airport,
Cabatuan, Iloilo, Philippines
Cargo Operations
Mobile: +63 917 537 2575 / +63 995 637 7075
Email: ilo_cgo@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing
Puerto Princesa
Cargo Terminal,
New Puerto Princesa International Airport,
San Miguel, Puerto Princesa Philippines
Cargo Operations
Mobile: +63 927 460 3363 / +63 912 366 8734 / +63 945 128 4366
Email: ppsffpr@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing
Other Cargo Contact Details