Cargo Classification

In compliance with Republic Act No. 9337, an act amending the National Internal Revenue Code, a 12% VAT is added to the total amount on all transactions involving purely domestic services only.

Special Cargo

Commodities that require special or advance arrangement, packing, handling and in certain cases, documentation. Acceptance of these type of cargo are subject to specific regulations.

Samples Special Cargo 

• Baggage and special effects that are treated with special care and stored at a special location. Perishables are shipments which are so labelled and are stored under specific temperature. Valuable Cargo are shipments with very high commercial value.
• Restricted Articles or Dangerous Goods like inflammables, explosives, radioactive materials and corrosive substances like acids that may endanger the safe operations of the flight.
• Livestock, Live Animals and Plants are shipment that need special attention and care.

Embargo of Brachycephalic dog breed as Cargo on all PAL Flights.

Brachycephalic describes any animal with flat snout and whose lower jaw sticks out disproportionately longer than its upper jaw. Because of these features, brachycephalic or snub-nosed dogs tend to suffer from certain health problems. Breathing normally is commonly a struggle for these dogs. Their shortened and narrow airways result in labored breathing as they continually struggle to cope with lack of oxygen in their bloodstream making them susceptible to secondary heart problems. Because of their inability to regulate their body temperature through panting (as most dogs do), they are more likely to suffer body overheat.

List of brachycephalic dog breeds including its cross breeds:

Affenpinscher	Chow Chow	Pug (all breeds)
Boerboel	Dogue de Bordeaux	Rottweiler
Boston Terrier	English Toy	Shar Pei
Boxer	French Bulldog	Shih Tzu
Brussels Griffon	Griffon Bruxellois	Staffordshire Bull Terrier
Bulldog	Japanese Chin	Tibetan spaniel
Bullmastiff	King Charles Spaniel	Tosa
Cane Corso	Lhasa Apso	Valley Bulldog
Cavalier King Charles	Mastiff (all breeds)	Yorkshire Terrier
Chihuahua (appleheaded)	Pekingese

Since these animals are susceptible to increased risk of heat stroke and breathing problems when exposed to stress or heat, all brachycephalic or mixed-breeds of snub-nosed dogs will not be accepted for transport as cargo on ALL PAL DOMESTIC AND INTERNATIONAL FLIGHTS.

Note: This restriction does not apply to service and emotional support dogs with the passenger in the cabin. Only dogs excluded in the list will be accepted for air transport.

General Cargo

All articles or materials that are not included in the list of Special Cargo are considered General Cargo or General Commodity.

Track and Trace

Click here for International Cargo 

For more information

You may call us at:

Manila 

Cargo Reservations

Tel: +63 2 831 3061 / +63 2 853 3059 / +63 2 959 9119

Mobile: +63 917 535 6864

Email: cargo_reservations@pal.com.ph 

Office hours:

Mondays to Sundays (including holidays): 6:30 a.m. – 10:00 p.m.

Know Your Terminal

All international shipments and domestic shipments to/from: 

Bacolod   
Cagayan de Oro 
Caticlan 
Cebu 
Davao 
General Santos
Iloilo 
Kalibo (for flights PR 249 and PR 250 only, until further notice) 
Laoag 
Puerto Princesa
Tagbilaran

International Cargo Terminal Bldg. 

Ninoy Aquino International Airport,

Pasay City, Philippines

View in Google Maps

Cargo Operations
For International shipments:

For Domestic shipments:

Operational hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Domestic shipments to/from: 

Butuan  

Cotabato
Dipolog
Dumaguete
Kalibo (all flights except for PR 249 and PR 250, until further notice)
Legazpi
Ozamiz
Roxas
Tacloban
Zamboanga

PAL Express Satellite Warehouse

Andrews Ave,

Pasay, Philippines

View in Google Maps

Cargo Operations
Mobile: +63 905 306 1372 / +63 939 767 6130
Operational hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing 

Cebu

Mactan-Cebu International Airport,

Lapu-Lapu City, Cebu, Philippines

View in Google Maps

Cargo Operations
Tel: +63 32 340 8350 / +63 32 340 8460
Email: mactan_cgosvcs@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Clark

Facility 7550, A. Bonifacio Ave.,

Clark International Airport,

Clark Freeport Zone, Mabalacat,

Pampanga, Philippines

View in Google Maps

Cargo Operations
Tel: +63 45 599 2162
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Davao

Davao International Airport,

Sasa, Davao City,

Davao del Sur, Philippines

View in Google Maps

Cargo Operations
Tel: +63 82 234 3848
Mobile: +63 927 408 3515
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing 

General Santos City

Tambler Airport, Barangay Fatima,

General Santos City,

South Cotabato, Philippines

View in Google Maps

Cargo Operations
Tel: +63 83 552 1236
Email: ges_cargo@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Iloilo

Iloilo International Airport,

Cabatuan, Iloilo, Philippines

View in Google Maps

Cargo Operations
Mobile: +63 917 537 2575 / +63 995 637 7075
Email: ilo_cgo@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing 

Puerto Princesa

Cargo Terminal,

New Puerto Princesa International Airport,

San Miguel, Puerto Princesa Philippines

View in Google Maps

Cargo Operations
Mobile: +63 927 460 3363 / +63 912 366 8734 / +63 945 128 4366
Email: ppsffpr@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing