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Cargo Classification

In compliance with Republic Act No. 9337, an act amending the National Internal Revenue Code, a 12% VAT is added to the total amount on all transactions involving purely domestic services only.

Special Cargo

Commodities that require special or advance arrangement, packing, handling and in certain cases, documentation. Acceptance of these type of cargo are subject to specific regulations.

Samples Special Cargo 

  • Baggage and special effects that are treated with special care and stored at a special location. Perishables are shipments which are so labelled and are stored under specific temperature. Valuable Cargo are shipments with very high commercial value.
  • Restricted Articles or Dangerous Goods like inflammables, explosives, radioactive materials and corrosive substances like acids that may endanger the safe operations of the flight.
  • Livestock, Live Animals and Plants are shipment that need special attention and care.

Embargo of Brachycephalic dog breed as Cargo on all PAL Flights.

Brachycephalic describes any animal with flat snout and whose lower jaw sticks out disproportionately longer than its upper jaw. Because of these features, brachycephalic or snub-nosed dogs tend to suffer from certain health problems. Breathing normally is commonly a struggle for these dogs. Their shortened and narrow airways result in labored breathing as they continually struggle to cope with lack of oxygen in their bloodstream making them susceptible to secondary heart problems. Because of their inability to regulate their body temperature through panting (as most dogs do), they are more likely to suffer body overheat.


List of brachycephalic dog breeds including its cross breeds:


Affenpinscher

Chow Chow

Pug (all breeds)

Boerboel

Dogue de Bordeaux

Rottweiler

Boston Terrier

English Toy

Shar Pei

Boxer

French Bulldog

Shih Tzu

Brussels Griffon

Griffon Bruxellois

Staffordshire Bull Terrier

Bulldog

Japanese Chin

Tibetan spaniel

Bullmastiff

King Charles Spaniel

Tosa

Cane Corso

Lhasa Apso

Valley Bulldog

Cavalier King Charles

Mastiff (all breeds)

Yorkshire Terrier

Chihuahua (appleheaded)

Pekingese


Since these animals are susceptible to increased risk of heat stroke and breathing problems when exposed to stress or heat, all brachycephalic or mixed-breeds of snub-nosed dogs will not be accepted for transport as cargo on ALL PAL DOMESTIC AND INTERNATIONAL FLIGHTS.


Note: This restriction does not apply to service and emotional support dogs with the passenger in the cabin. Only dogs excluded in the list will be accepted for air transport.

General Cargo

All articles or materials that are not included in the list of Special Cargo are considered General Cargo or General Commodity.

Track and Trace

Click here for International Cargo 

For more information

You may call us at:

Manila 

Cargo Reservations

Tel: +63 2 831 3061 / +63 2 853 3059 / +63 2 959 9119

Mobile: +63 917 535 6864

Email: cargoreservations@pal.com.ph

Office hours:

Mondays to Sundays (including holidays): 6:30 a.m. – 10:00 p.m.


Know Your Terminal


All international shipments and domestic shipments to/from: 


Bacolod      

Cagayan de Oro 

Caticlan 

Cebu 

Davao 

General Santos

Iloilo 

Kalibo (for flights PR 249 and PR 250 only, until further notice) 

Laoag 

Puerto Princesa

Tagbilaran



International Cargo Terminal Bldg. 

Ninoy Aquino International Airport,

Pasay City, Philippines

View in Google Maps



                       Cargo Operations

Tel:     For International shipments:

Export (out Philippines): +63 2 851 2232

Import (in Philippines): +63 2 879 5881 / +63 2 879 5887

For Domestic shipments:

Outbound (out Manila): +63 2 879 5876

Inbound (in Manila): +63 2 879 5878

            Operational hours:

Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.

24/7 domestic and international cargo acceptance and releasing


Domestic shipments to/from: 


Butuan

Cotabato

Dipolog

Dumaguete

Kalibo (all flights except for PR 249 and PR 250, until further notice)

Legazpi

Ozamiz

Roxas

Tacloban

Zamboanga



PAL Express Satellite Warehouse

Andrews Ave,

Pasay, Philippines

View in Google Maps



Cargo Operations

Mobile: +63 905 306 1372 / +63 939 767 6130

Operational hours:

Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.

24/7 domestic and international cargo acceptance and releasing



Cebu

Mactan-Cebu International Airport,

Lapu-Lapu City, Cebu, Philippines

View in Google Maps


 Cargo Operations

             Tel: +63 32 340 8350 / +63 32 340 8460

             Email: mactan_cgosvcs@pal.com.ph

             Operational Hours:

             Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.

             24/7 domestic and international cargo acceptance and releasing



Clark

Facility 7550, A. Bonifacio Ave.,

Clark International Airport,

Clark Freeport Zone, Mabalacat,

Pampanga, Philippines

View in Google Maps


 Cargo Operations

             Tel: +63 45 599 2162

             Operational Hours:

             Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.

             24/7 domestic and international cargo acceptance and releasing



Davao

Davao International Airport,

Sasa, Davao City,

Davao del Sur, Philippines

View in Google Maps


 Cargo Operations

             Tel: +63 82 234 3848

             Mobile: +63 927 408 3515

             Operational Hours:

             Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.

             24/7 domestic and international cargo acceptance and releasing



General Santos City

Tambler Airport, Barangay Fatima,

General Santos City,

South Cotabato, Philippines

View in Google Maps


 Cargo Operations

             Tel: +63 83 552 1236

             Email: ges_cargo@pal.com.ph

             Operational Hours:

             Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.

             24/7 domestic and international cargo acceptance and releasing



Iloilo

Iloilo International Airport,

Cabatuan, Iloilo, Philippines

View in Google Maps


 Cargo Operations

             Mobile: +63 917 537 2575 / +63 995 637 7075

             Email: ilo_cgo@pal.com.ph

             Operational Hours:

             Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.

             24/7 domestic and international cargo acceptance and releasing



Puerto Princesa

Cargo Terminal,

New Puerto Princesa International Airport,

San Miguel, Puerto Princesa Philippines

View in Google Maps


 Cargo Operations

             Mobile: +63 927 460 3363 / +63 912 366 8734 / +63 945 128 4366

             Email: ppsffpr@pal.com.ph

             Operational Hours:

             Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.

             24/7 domestic and international cargo acceptance and releasing



Other Cargo Contact Details

Australia Hong Kong Malaysia Saudi Arabia Thailand
Bangladesh Indonesia New Zealand  Singapore United Arab Emirates
Cambodia Japan Pakistan  South Korea United Kingdom
Canada Kuwait Papua New Guinea Sri Lanka and Maldives United States of America 
China Macau  Qatar Taiwan Vietnam