Taxes, Fees, and Surcharges

Taxes, Fees, and Surcharges

Ticketing Service Charge (TSC)

 The service charge for tickets purchased through Philippine Airlines ticketing offices, contact center and website excluding mobile site or mobile app.


CHANNEL

INTERNATIONAL

DOMESTIC

Ticket Office

USD 12 or PHP 504

PHP 250

Contact Center

Online Booking – Book and Hold

Online Booking – Book and Buy

No fee

* All rates are inclusive of VAT.


  • Fee is per passenger per ticket.
  • Fee is non-refundable.


Philippine Travel Tax

1. What is Travel Tax?

The Travel Tax is a levy imposed by Philippine government on individuals who are leaving the Philippines irrespective of the place where the air ticket is issued and form or place of payment, as provided for by Presidential Decree (PD) 1183.
 

2. How much is the Travel Tax?

Business Class /Economy Class: PHP1,620.00 Full Travel Tax, PHP810.00 Standard Reduced Travel Tax, PHP300.00 Privileged Reduced Travel Tax for dependents of Overseas Filipino Workers (OFWs) Visit www.tieza.gov.ph for more details.
 

3. Who are exempted and how can I avail the tax exemption?

You may visit www.tieza.gov.ph for the complete list of qualified passengers for exemption in paying the Philippine Travel Tax and how to apply the exemption.
 

4. How can I pay the Travel Tax?

a. Tickets issued/purchased outside of the Philippines, pay directly to the TIEZA Travel Tax counter at the airport.

b. Tickets issued/purchased in the Philippines, payment is through the airline ticket offices and travel agencies.

c. Tickets purchased thru PAL website (www.philippineairlines.com), passenger has the option to pay for the Travel Tax either:

      c.1. during the online booking provided passengers are all adult   

      c.2. directly to the TIEZA Travel Tax counter at the airport before check in.
 

5. Can I pay online if I am traveling with a child and/or infant who are entitled for a Reduced Travel Tax Rate?

Philippine Travel Tax will not be offered online if the transaction is a child or with a child/infant.
 

IMPORTANT REMINDERS:

  • Present passport upon purchase of ticket through airline ticket office/travel agency and upon check in at the airport.
  • Tickets which will be issued in the Philippines will only be released upon payment of the Travel Tax or submission of the Travel Tax Exemption/Reduced Travel Tax Certificate to the airline/travel agency.
  • Travel Tax Exemption/Reduced Travel Tax Certificate can only be issued by the TIEZA Travel Tax Office.
  • Certificate must be valid and original copy.
  • Tickets which will be issued outside Philippines, submit the Travel Tax Exemption/Reduced Travel Tax Certificate/Official Receipt of Travel Tax payment to the airline check in counter personnel at the airport.


Schedule of Fees* (Optional Services)

Philippine Airlines offers optional services. Know more about the schedule of fees for the Choice Seats, Excess Baggage Rates and other related fees collected/charged by the carrier.

The schedule of fees as shown here are only applicable for flights operated by PAL and shall be updated from time to time without prior notice.

*Fees and rates may be amended from time to time without prior notice

 

Choice Seats

Available to passengers holding confirmed economy class tickets.  Passengers can purchase the seats in advance to ensure comfort and convenience during their flight.  Choice Seats are divided into two (2) sub-products.


A. Choice Seats Extra Legroom


For your comfort and satisfaction, you can get these seats located at the exit rows or bulk head.  These preferred seating may be reserved subject to applicable Choice Seats surcharge.  This service is offered on the following flights, subject to availability and the following rates:


Routes

Fee*

USA / Canada / London

USD 100

Australia / New Zealand / Port Moresby / Middle East

USD 60

Regional including Guam / Between Vancouver and New York / Between Taipei and Osaka

USD 30

Philippine Domestic

PHP 300**


   * Rates are subject to local currency conversion for purchase outside the Philippines

 ** Inclusive of 12% VAT


The following passengers are exempted from the Choice Seats Extra Legroom Fees: 
 
  • Adult with infant on lap or adult with infant on lap, and one child in the traveling party (bulkhead only).
  • Mabuhay Million Milers.
  • Person with disability and one travelling companion.  
  • Other cases requiring special handling such as MEDA passengers and during necessary change for operational, safety and security reasons.


NOTE: Exempted passengers may reserve their preferred Choice Seats at the ticket office, contact center or upon check-in at the airport



B. Choice Seats Forward


For your easy and priority disembarkation, you can get these seats located in the front rows economy zone except exit rows or bulk head seat which shall remain Choice Seats Extra Legroom. This service is offered on the following flights, subject to availability and the following rates:


Routes

Fee*

USA / Canada / London

USD 50

Australia / New Zealand / Port Moresby / Middle East

USD 30

Regional including Guam / Between Vancouver and New York / Between Taipei and Osaka 

USD 15

Philippine Domestic

PHP 250**


   * Rates are subject to local currency conversion for purchase outside the Philippines

 ** Inclusive of 12% VAT

 

The following passengers are exempted from the Choice Seats Forward:


  • Mabuhay Million Milers
  • Person with disability and one travelling companion.  
  • Other cases requiring special handling such as MEDA passengers and during necessary change for operational, safety and security reasons.
 

NOTE: Exempted passengers may reserve their preferred Choice Seats at the ticket office, contact center or upon check-in at the airport


For more information, click Choice Seats


Free Baggage Allowance

Click here for details about Free Baggage Allowance


Prepaid Baggage

What is Prepaid Baggage?
  •  Prepaid Baggage is a special service offered by Philippine Airlines (PAL) allowing passengers to carry more than the free baggage allowance for a fee.

 

How do I avail of this service and what are the rates?
  •  Prepaid baggage can be sold to passenger between the time of booking up to four (4) hours prior to the published Estimated Time of Departure through PAL Ticket Offices, Call Center, Travel Agents and Online Booking.
  •  If a passenger has checked-in prior to the four (4) hours cut-off time, he/she shall no longer avail of the prepaid baggage.

 

Is prepaid baggage refundable?

  •  If a passenger voluntarily cancels his/her flight, prepaid baggage fee will not be refunded.
  •  If flight was cancelled by the airline and passenger decides to take the alternate flight offered by the airline, his/her prepaid baggage allowance will be accommodated to his/her alternate flight. Should a passenger decide not to take the alternate flight, payment for the prepaid baggage will be refunded in full. 

 

Is prepaid baggage rebookable?
  •  If a passenger wish to rebook the date of his/her flight on the same sector, previously issued prepaid baggage may be carried over to the new flight. Changes must be done at least four (4) hours prior the scheduled Estimated Time of Departure at any PAL Ticket Office.
  • Previously issued prepaid baggage will be forfeited for no-show and cannot be carried over the new  flight.

 

Is prepaid baggage reroutable?
  •  If a passenger voluntarily reroute his flight booking, prepaid baggage will be forfeited.
  •  If flight was rerouted by the airline, the prepaid baggage of the passenger will be transferred to the new flight. 

 

What if the actual weight of the baggage I checked-in exceeds/lesser than the prepaid baggage I purchased?
  • If the actual weight of the baggage upon check-in is lesser than the prepaid baggage paid, refund on the unused portion is not permitted.  If the actual weight of the baggage exceeds the prepaid baggage paid, standard excess baggage rate shall apply on the weight difference.

 

What if I purchased 40kgs of prepaid baggage, can I pack it in one bag?
  •  For health and safety reasons, PAL does not accept any individual item for check-in exceeding 32kgs and with combined dimensions of more than 81cm height, 119cm wide and 119cm depth.  This weight limit does not apply to mobility equipment. Should you have 40kgs or more than check-in baggage, we recommend that you pack it to at least 2 separate, bags each bag not exceeding 32kgs. 
  • Operational restrictions may limit the baggage allowance a passenger can purchase for safety reasons.  If the prepaid baggage cannot be accepted because of space limitation, it will be loaded to the next available flight with the same origin and destination in accordance with the airline's policies and procedures. 

 

Can I purchase multiple prepaid baggage in one sector?
  •  Passenger may purchase more than one prepaid baggage per sector provided the weight is within the maximum required limit of 40kgs.


Can I purchase prepaid baggage to carry my special baggagge?
  • Sports equipment, pets, cabin baggage, oversized baggage and all other special baggage are not qualified for the prepaid baggage. Such baggage will be assessed the standard excess the baggage charge. For more information, please visit Special Baggage 
            For Sports Equipment service information,  please visit Sports Equipment Ancillary



NOTE: 

Please read the Prepaid Baggage Terms And Conditions 

Click here for Prepaid Baggage rates


Travel Insurance

Our rates are simply based on how long you’re flying and where you’re flying to.


Duration


Domestic 

(PHP)


Asia 

(USD)


Rest of the World 

(USD)

One-Way

PHP 398

USD 13

USD 17

Round-trip

 

 

 

1-5 days

PHP 476

USD 16

USD 20

6-10 days

PHP 557

USD 22

USD 32

11-15 days

PHP 635

USD 30

USD 46

16-20 days

PHP 953

USD 42

USD 61

21-30 days

PHP 1192

USD 49

USD 80

31-45 days

PHP 1588

USD 64

USD 104

 

 

Domestic refers to travel within the Philippines. Asia refers to travel from the Philippines to China, Hong Kong, Indonesia, Macau, Malaysia, Singapore, Taiwan, Thailand and Vietnam. Rest of the World refers to travel from the Philippines to other international countries including Japan, Korea and the Middle East.  


For more information, click Travel Insurance


Oxygen or Stretcher (Medical Equipment)

A passenger with medical requirement/s (inflight oxygen, onboard stretcher) must first secure clearance from PAL Medical Manila before he/she is given a confirmed booking/issued a ticket on a flight.

 

Onboard Stretcher

For Domestic Flights
  • The fare is 900% of the full normal one-way adult Fiesta (economy) class fare.
  • The escort shall pay the applicable fare.
  • If the passenger requires an oxygen tank, an additional USD250 will be charged for the tank.

 

For travel between Philippines and Australia
  • The fare is 500% of the full normal one-way adult Fiesta (economy) class fare (regardless of whether the patient is an adult/child or infant). This shall include the patient's fare, his/her attendant plus 2 free oxygen tanks if required.
  • If the passenger requires an oxygen tank, USD250 shall be charged for each additional oxygen service that provides an equivalent of 1 additional tank plus 100% of the full normal one way fare if additional seat is required to accommodate the tank.

 

For all International sectors (except for travel between Philippines and Australia)
  • Fare shall be six hundred percent (600%) of the full normal economy one way fare (regardless of whether the patient is an adult/child or infant). This shall include the patient's fare, his/her attendant, plus 2 free oxygen tanks if required.
  • If the passenger requires an oxygen tank, USD250 shall be charged for each additional oxygen service that provides an equivalent of 1 additional tank plus 100% of the full normal one way fare if additional seat is required to accommodate the tank.

For more information, click Onboard Stretcher


Inflight Oxygen

The following are the fare conditions for inflight oxygen service:


For International flights
  • The Oxygen fare shall be one hundred fifty percent (150%) of the full normal one way fare. This includes passenger's seat in addition to the seat beside him/her where the two oxygen tanks will be installed.
  • The Oxygen Tank Charge shall be USD250.
  • The passenger then requiring oxygen will pay Oxygen fareand Oxygen tank charge.


For Domestic flights
  • The Oxygen fare shall be one hundred fifty percent (150%) of the full normal one way fare.
  • This includes passenger's seat in addition to the seat beside him/her where one oxygen tank will be installed.
  • The Oxygen Tank Charge shall be USD250.
  • The passenger then requiring oxygen will pay the Oxygen fare and Oxygen tank charge.


For more information, click Inflight Oxygen

 

Unaccompanied Minors

A service fee shall be assessed on each unaccompanied minor 8-11 years of age for travel on PAL international and domestic routes.


Unaccompanied Minors (UM)

Children 8-11 years of age who are travelling alone. 

Condition for Acceptance 

  1. Applicable to Philippine Airlines’ (PAL) Domestic and (PAL) International flights and PAL Express’ (PALex) Domestic flights.
  2. For International travel, Philippine Passport holders must secure an “authority to travel” clearance from the Department of Social Welfare and Development (DSWD). 
     
    Note:  Foreign/Non-Philippine passport holders must check with their respective embassies for any applicable “exit clearance” requirement.
     
  3. For Domestic travel where children/minors are travelling to and from Davao, pursuant to City Ordinance No. 2491, otherwise known as the Davao City Children’s Welfare Code, it provides that the minors are not allowed to travel alone to and from Davao City without valid reason or without clearance issued by the Punong Barangay or permit to travel certification coming from the City Social Services and Development Office, City of Davao.
  4. The parent or guardian of the Unaccompanied Minor (UM) shall be required to accomplish the Unaccompanied Minor handling advice form. Click here to download the UM Form
  5. The Unaccompanied Minors must be accompanied to the airport of departure and to be met at stopover point and on arrival by the persons indicated in the Unaccompanied Minor (UM) Form.
  6. An Unaccompanied Minor badge shall be provided in the airport of departure for proper identification together with a special Unaccompanied Minor envelope containing all related travel documents.
  7. Passenger shall be charged 100% of the fare.
  8. Unaccompanied Minor Service Fee (UMSF) shall be assessed on a per sector basis and shall be paid upon issuance of the ticket.
  9. For partially used tickets where child’s fare was originally assessed, tickets will be reissued to reflect the full fare of the remaining coupons.  Additional fare/taxes will be collected on top of the Unaccompanied Minor Service Fee (UMSF).
  10. Unaccompanied Minor Service Fee (UMSF) is refundable for the following cases:

    a. Passenger does not want to push thru with the flight
    b. An accompanying adult is available
    c. Passenger rebooks flight and turns 12 years of age on the new flight date
    d.Flight disruptions/cancellations

    Note: Standard Refund policy applies


Unaccompanied Minor Service Fee (UMSF)
 

SECTOR

UNACCOMPANIED MINOR FEE

CURRENT

NEW

AUSTRALIA

USD50/AUD70

USD70/AUD90

AUCKLAND

USD50/NZD80

USD70/NZD100

HONG KONG

HKD390

HKD400

UNITED STATES

USD75

USD100

CANADA

USD75/CAD75

USD100/CAD100

LONDON

USD50

USD100/GBP70

UNITED ARAB EMIRATES

USD50

USD75/AED370

SAUDI ARABIA

 USD50

 USD75/SAR370

QATAR

USD50

USD75/QAR370

KUWAIT

USD50

USD75/KWI30


For more information, click Unaccompanied Minors