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myPAL Flavors Terms & Conditions


a. myPAL Flavors is an optional service that allows you to upgrade your regular meal for a fee.

b. myPAL Flavors is available to Economy and Premium Economy Passengers.

c. myPAL Flavors may be availed only on flights, destinations, and/or travel dates as may be identified by PAL at its sole and absolute discretion (“Eligible Flight”).

d. Passenger may avail myPAL Flavors during booking or after booking through our online booking facility, Manage My Booking, PAL Ticket Office or PAL Reservations.

e. myPAL Flavors may only be availed until 48 hours before the flight.

f. Payment must be made immediately upon booking of myPAL Flavors.

g. myPAL Flavors is non-rebookable and non-refundable.

h. Voluntary cabin class upgrade shall not entitle the Passenger to refund of a previously purchased myPAL Flavors.

i. Please note that actual appearance, taste, and portioning may vary from the visual offering at the time of availing the service.

j. PAL reserves the right to substitute food components without prior notice due to unavailability.

k. If Passenger finds the ingredients not clearly stated in the offer page, it is recommended not to avail myPAL Flavors to avoid food allergies.

l. Your name and flight details will be used by PAL and its service providers for the fulfillment of your order in accordance to our company privacy policy.

m. In cases of irregular operations and will result to non-fulfillment of your order, PAL will refund the paid fee. Please email boutique@pal.com.ph for refund request.

n. PAL reserves the right to modify and otherwise change these Terms and Conditions without prior notice, subject to applicable laws, rules and regulations. These Terms and Conditions shall be read in conjunction with PAL's General Conditions of Carriage, Disclaimer, Mabuhay Miles Terms and Conditions, Data Privacy & Security Policy, Online Booking Terms and Conditions, and other applicable laws, rules and regulations.

o. By availing myPAL Flavors, Passenger acknowledges, understands, and accepts these Terms and Conditions.