Cargo Classification

In compliance with Republic Act No. 9337, an act amending the National Internal Revenue Code, a 12% VAT is added to the total amount on all transactions involving purely domestic services only.

Special Cargo

Commodities that require special or advance arrangement, packing, handling and in certain cases, documentation. Acceptance of these type of cargo are subject to specific regulations.

Samples Special Cargo

Baggage and special effects that are treated with special care and stored at a special location. Perishables are shipments which are so labelled and are stored under specific temperature. Valuable Cargo are shipments with very high commercial value.
Restricted Articles or Dangerous Goods like inflammables, explosives, radioactive materials and corrosive substances like acids that may endanger the safe operations of the flight.
Livestock, Live Animals and Plants are shipment that need special attention and care.

Embargo of Brachycephalic dog breed as Cargo on all PAL Flights.

Brachycephalic describes any animal with flat snout and whose lower jaw sticks out disproportionately longer than its upper jaw. Because of these features, brachycephalic or snub-nosed dogs tend to suffer from certain health problems. Breathing normally is commonly a struggle for these dogs. Their shortened and narrow airways result in labored breathing as they continually struggle to cope with lack of oxygen in their bloodstream making them susceptible to secondary heart problems. Because of their inability to regulate their body temperature through panting (as most dogs do), they are more likely to suffer body overheat.

The list (including cross breeds) includes, but not limited to, the following:

Affenpinscher	Chow Chow	Pug (all breeds)
Boerboel	Dogue de Bordeaux	Rottweiler
Boston Terrier	English Toy	Shar Pei
Boxer	French Bulldog	Shih Tzu
Brussels Griffon	Griffon Bruxellois	Staffordshire Bull Terrier
Bulldog	Japanese Chin	Tibetan spaniel
Bullmastiff	King Charles Spaniel	Tosa
Cane Corso	Lhasa Apso	Valley Bulldog
Cavalier King Charles	Mastiff (all breeds)	Yorkshire Terrier
Chihuahua (appleheaded)	Pekingese

Since these animals are susceptible to increased risk of heat stroke and breathing problems when exposed to stress or heat, all brachycephalic or mixed-breeds of snub-nosed dogs will not be accepted for transport as cargo on ALL PAL DOMESTIC AND INTERNATIONAL FLIGHTS.

Note: This restriction does not apply to service dogs with the passenger in the cabin.

CDC TEMPORARY SUSPENSION OF DOGS ENTERING THE U.S.

FROM RABIES HIGH-RISK COUNTRIES

Beginning July 14, 2021, CDC is temporarily suspending the importation of dogs from:

countries classified by CDC as high risk for dog rabies AND
countries NOT at high risk for dog rabies if the dogs have been in high-risk countries during the previous 6 months.

The Philippines is included in the list of high-risk for rabies. These rules apply to all dogs, including puppies, and service dogs. These rules also apply whether you are:

just visiting the United States with your dog;
importing dogs into the United States; or
traveling out of the United States and returning with your dog after a temporary visit, such as a vacation or holiday, or for shopping or visiting friends and relatives.

On an extremely limited case-to-case basis, CDC has the authority to issue advance written approval (CDC Dog Import Permit) to bring a dog from a high-risk country.

If you wish to import a dog from a high-risk country, you must request advance written approval (CDC Dog Import Permit) from CDC by emailing CDCanimalimports@cdc.gov at least 30 business days (6 weeks) before you intend to enter the United States.

First 90-Day Transition Process

From July 14 through October 14, 2021, dogs coming from high-risk countries with CDC Dog Import Permits can enter the United States at one of these 18 airports: Anchorage, Atlanta, Boston, Chicago (ORD), Dallas (DFW), Detroit, Honolulu, Houston (IAH), Los Angeles, Miami, Minneapolis, New York (JFK), Newark, Philadelphia, San Francisco, San Juan, Seattle, and Washington, DC (Dulles).

After October 14, 2021, dogs coming from high-risk countries with CDC Dog Import Permits must enter only at approved ports of entry. CDC will update this list of approved ports of entry here as they become available:

John F. Kennedy International Airport, New York (JFK)
Los Angeles International Airport (LAX)
Atlanta International Airport (ATL)

No CDC Dog Import Permits are issued upon arrival. Dogs with a CDC Import Permit must enter the U.S. through a Point-of-Entry (POE) with a CBP-bonded live animal care facility with a FIRMS code (A FIRMS code is a four-digit identifier assigned to POE).

Dogs that arrive from high-risk countries without advance written approval from CDC will be denied entry and returned to the country of departure at the importer’s expense. PAL and US Customs and Border Protection (CBP) will verify dogs’ country of departure. PAL will deny boarding and CBP will deny entry into the United States.

Learn more about how to apply for a CDC Dog Import Permit.

Learn more on Frequently Asked Questions on CDC Suspending Dogs from High-Risk Countries for Dog Rabies: https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/faqs-about-high-risk-dog-ban.html

General Cargo

All articles or materials that are not included in the list of Special Cargo are considered General Cargo or General Commodity.

Track and Trace

Monitor cargo shipments with Track and Trace

For more information

You may call us at:

Manila

Cargo Reservations

Tel: (+632) 8404-7745

Email: cargo_reservations@pal.com.ph

Office hours:

Daily: 8:00 a.m. - 5:00 p.m.

Know Your Terminal

All international shipments and domestic shipments to/from:

Bacolod
Cagayan de Oro
Caticlan
Cebu
Davao
General Santos
Iloilo
Kalibo (for flights PR 249 and PR 250 only, until further notice)
Laoag
Puerto Princesa
Tagbilaran

International Cargo Terminal Bldg.

Ninoy Aquino International Airport,

Pasay City, Philippines

View in Google Maps

Cargo Operations
For International shipments:

Export (out Philippines): (+632) 8851-2232

Import (in Philippines) : (+632) 8879-5881 / (+632) 8879-5887

For Domestic shipments:

Outbound (out Manila): (+632) 8879-5876

Inbound (in Manila) : (+632) 8879-5878

Operational hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Domestic shipments to/from:

Butuan

Cotabato
Dipolog
Dumaguete
Kalibo (all flights except for PR 249 and PR 250, until further notice)
Legazpi
Ozamiz
Roxas
Tacloban
Zamboanga

PAL Express Satellite Warehouse

Andrews Ave,

Pasay, Philippines

View in Google Maps

Cargo Operations
Mobile: +63 905 306 1372 / +63 939 767 6130
Operational hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Important Note: From June 1 until further notice, our Domestic Cargo Operations in Manila will be temporarily transferred from the PAL Satellite Cargo Terminal near NAIA Terminal 3 to the International Cargo Terminal (ICT) located in between NAIA Terminals 1 and 2. Thus, receiving and releasing of both of our International and Domestic Cargoes in Manila will be at the International Cargo Terminal during the said period. Please be guided accordingly.

Cebu

Mactan-Cebu International Airport,

Lapu-Lapu City, Cebu, Philippines

View in Google Maps

Cargo Operations
Tel: +63 32 340 8350 / +63 32 340 8460
Email: mactan_cgosvcs@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Clark

Facility 7550, A. Bonifacio Ave.,

Clark International Airport,

Clark Freeport Zone, Mabalacat,

Pampanga, Philippines

View in Google Maps

Cargo Operations
Tel: +63 45 599 2162
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Davao

Davao International Airport,

Sasa, Davao City,

Davao del Sur, Philippines

View in Google Maps

Cargo Operations
Tel: +63 82 234 3848
Mobile: +63 927 408 3515
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

General Santos City

Tambler Airport, Barangay Fatima,

General Santos City,

South Cotabato, Philippines

View in Google Maps

Cargo Operations
Tel: +63 83 552 1236
Email: ges_cargo@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Iloilo

Iloilo International Airport,

Cabatuan, Iloilo, Philippines

View in Google Maps

Cargo Operations
Mobile: +63 917 537 2575 / +63 995 637 7075
Email: ilo_cgo@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing

Puerto Princesa

Cargo Terminal,

New Puerto Princesa International Airport,

San Miguel, Puerto Princesa Philippines

View in Google Maps

Cargo Operations
Mobile: +63 927 460 3363 / +63 912 366 8734 / +63 945 128 4366
Email: ppsffpr@pal.com.ph
Operational Hours:
Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
24/7 domestic and international cargo acceptance and releasing