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    Cargo Classification

    In compliance with Republic Act No. 9337, an act amending the National Internal Revenue Code, a 12% VAT is added to the total amount on all transactions involving purely domestic services only.

    Special Cargo

    Commodities that require special or advance arrangement, packing, handling and in certain cases, documentation. Acceptance of these type of cargo are subject to specific regulations.

    Samples Special Cargo 

    • Baggage and special effects that are treated with special care and stored at a special location. Perishables are shipments which are so labelled and are stored under specific temperature. Valuable Cargo are shipments with very high commercial value.
    • Restricted Articles or Dangerous Goods like inflammables, explosives, radioactive materials and corrosive substances like acids that may endanger the safe operations of the flight.
    • Livestock, Live Animals and Plants are shipment that need special attention and care.

    Embargo of Brachycephalic dog breed as Cargo on all PAL Flights.

    Brachycephalic describes any animal with flat snout and whose lower jaw sticks out disproportionately longer than its upper jaw. Because of these features, brachycephalic or snub-nosed dogs tend to suffer from certain health problems. Breathing normally is commonly a struggle for these dogs. Their shortened and narrow airways result in labored breathing as they continually struggle to cope with lack of oxygen in their bloodstream making them susceptible to secondary heart problems. Because of their inability to regulate their body temperature through panting (as most dogs do), they are more likely to suffer body overheat.

     

    The list (including cross breeds) includes, but not limited to, the following:


    Affenpinscher

    Chow Chow

    Pug (all breeds)

    Boerboel

    Dogue de Bordeaux

    Rottweiler

    Boston Terrier

    English Toy

    Shar Pei

    Boxer

    French Bulldog

    Shih Tzu

    Brussels Griffon

    Griffon Bruxellois

    Staffordshire Bull Terrier

    Bulldog

    Japanese Chin

    Tibetan spaniel

    Bullmastiff

    King Charles Spaniel

    Tosa

    Cane Corso

    Lhasa Apso

    Valley Bulldog

    Cavalier King Charles

    Mastiff (all breeds)

    Yorkshire Terrier

    Chihuahua (appleheaded)

    Pekingese

    Since these animals are susceptible to increased risk of heat stroke and breathing problems when exposed to stress or heat, all brachycephalic or mixed-breeds of snub-nosed dogs will not be accepted for transport as cargo on ALL PAL DOMESTIC AND INTERNATIONAL FLIGHTS.

     

    Note: This restriction does not apply to service dogs with the passenger in the cabin. 

     

    CDC TEMPORARY SUSPENSION OF DOGS ENTERING THE U.S. FROM RABIES HIGH-RISK COUNTRIES

    As of July 14, 2021, there is a temporary suspension for dogs entering the United States from high-risk countries for dog rabies. This includes dogs arriving from countries not at high risk if the dogs have been in a high-risk country in the past 6 months.

     

    The Philippines is included in the list of high-risk for rabies. These rules apply to all dogs, including puppies, and service dogs. 

     

    UPDATE: Changes have been made to CDC’s requirements for dogs arriving in the United States that have been in high-risk countries for dog rabies in the past 6 months effective December 01, 2021. Those eligible to import a dog from a high-risk country are limited to:

     

    • US government employees with official travel orders;
    • US citizens or lawful residents relocating to the United States, such as for employment or education;
    • Owners of service dogs that are specifically trained to assist the owner with a disability (as defined by DOT);
    • Importers of dogs for science, education, exhibition, or law enforcement purposes as defined in 42 CFR 71.50

     

    Travelers that fall in one of the above categories can apply for a CDC Dog Import Permit.

     

    • Travelers with dogs that have valid US-issued rabies vaccination certificates
      • Dogs must have a valid US-issued rabies vaccination certificate to enter the United States. Expired US rabies vaccination certificates will not be accepted.

     

    Effective December 1, 2021, all dogs that have been in a high-risk country in the past 6 months may only enter the United States through an approved port of entry, which includes all 18 airports with a CDC quarantine station: Anchorage (ANC), Atlanta (ATL), Boston (BOS), Chicago (ORD), Dallas (DFW), Detroit (DTW), Honolulu (HNL), Houston (IAH), Los Angeles (LAX), Miami (MIA), Minneapolis (MSP), New York (JFK), Newark (EWR), Philadelphia (PHL), San Francisco (SFO), San Juan (SJU), Seattle (SEA), and Washington DC (IAD).

     

    All dogs imported into the United States must be healthy on arrival.

     

    Dogs that have not been in a high-risk country in the past 6 months are not required by CDC to present a rabies vaccination certificate or a CDC Dog Import Permit—and can enter the United States at any port of entry but must be healthy upon arrival and vaccination against rabies is recommended.

     

    CDC has the authority to issue a CDC Dog Import Permit for US citizens and lawful residents relocating from high-risk countries to bring their dogs into the United States. Such permits will be issued on a limited basis.

     

    If you wish to import a dog from a high-risk country, you must request advance written approval (CDC Dog Import Permit) from CDC by emailing CDCanimalimports@cdc.gov at least 30 business days (6 weeks) before you intend to enter the United States. 

    No permits will be issued at a point of entry. Dogs that arrive from high-risk countries without advance written approval from CDC will be denied entry and returned to the country of departure at the importer’s expense. PAL and US Customs and Border Protection (CBP) will verify dogs’ country of departure. PAL will deny boarding and CBP will deny entry into the United States.

    Learn more about how to apply for a CDC Dog Import Permit.  

    Learn more on Frequently Asked Questions on CDC Suspending Dogs from High-Risk Countries for Dog Rabies: https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/faqs-about-high-risk-dog-ban.html 

     

     

    General Cargo

    All articles or materials that are not included in the list of Special Cargo are considered General Cargo or General Commodity.

    Track and Trace

    Monitor cargo shipments with Track and Trace 

    For more information

    You may call us at:

    Manila 

    Cargo Reservations

    Tel:  (+632) 8855-8888

    Email: cargo_reservations@pal.com.ph 

    Office hours:

    Daily: 8:00 a.m. - 5:00 p.m. 


    Know Your Terminal

    All international shipments and domestic shipments to/from: 

    Bacolod   
    Cagayan de Oro 
    Caticlan 
    Cebu 
    Davao 
    General Santos
    Iloilo 
    Kalibo (for flights PR 249 and PR 250 only, until further notice) 
    Laoag 
    Puerto Princesa
    Tagbilaran


    International Cargo Terminal Bldg. 

    Ninoy Aquino International Airport,

    Pasay City, Philippines

    View in Google Maps

    Cargo Operations
    For International shipments:

    Export (out Philippines): (+632) 8851-2232 

    Import (in Philippines)  : (+632) 8879-5881 / (+632) 8879-5887 

    For Domestic shipments:

    Outbound (out Manila): (+632) 8879-5876

    Inbound (in Manila)     : (+632) 8879-5878

    Operational hours:
    Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
    24/7 domestic and international cargo acceptance and releasing



    Domestic shipments to/from: 

    Butuan  

    Cotabato
    Dipolog
    Dumaguete
    Kalibo (all flights except for PR 249 and PR 250, until further notice)
    Legazpi
    Ozamiz
    Roxas
    Tacloban
    Zamboanga


    PAL Express Satellite Warehouse

    Andrews Ave,

    Pasay, Philippines

    View in Google Maps

    Cargo Operations
    Mobile: +63 905 306 1372 / +63 939 767 6130
    Operational hours:
    Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
    24/7 domestic and international cargo acceptance and releasing 

     
    Important Note: From June 1 until further notice, our Domestic Cargo Operations in Manila will be temporarily transferred from the PAL Satellite Cargo Terminal near NAIA Terminal 3 to the International Cargo Terminal (ICT) located in between NAIA Terminals 1 and 2. Thus, receiving and releasing of both of our International and Domestic Cargoes in Manila will be at the International Cargo Terminal during the said period. Please be guided accordingly.

     

    Cebu

    Mactan-Cebu International Airport,

    Lapu-Lapu City, Cebu, Philippines

    View in Google Maps

    Cargo Operations
    Tel: +63 32 340 8350 / +63 32 340 8460
    Email: mactan_cgosvcs@pal.com.ph
    Operational Hours:
    Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
    24/7 domestic and international cargo acceptance and releasing



    Clark

    Facility 7550, A. Bonifacio Ave.,

    Clark International Airport,

    Clark Freeport Zone, Mabalacat,

    Pampanga, Philippines

    View in Google Maps

    Cargo Operations
    Tel: +63 45 599 2162
    Operational Hours:
    Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
    24/7 domestic and international cargo acceptance and releasing


    Davao

    Davao International Airport,

    Sasa, Davao City,

    Davao del Sur, Philippines

    View in Google Maps

    Cargo Operations
    Tel: +63 82 234 3848
    Mobile: +63 927 408 3515
    Operational Hours:
    Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
    24/7 domestic and international cargo acceptance and releasing 



    General Santos City

    Tambler Airport, Barangay Fatima,

    General Santos City,

    South Cotabato, Philippines

    View in Google Maps

    Cargo Operations
    Tel: +63 83 552 1236
    Email: ges_cargo@pal.com.ph
    Operational Hours:
    Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
    24/7 domestic and international cargo acceptance and releasing

     


    Iloilo

    Iloilo International Airport,

    Cabatuan, Iloilo, Philippines

    View in Google Maps

    Cargo Operations
    Mobile: +63 917 537 2575 / +63 995 637 7075
    Email: ilo_cgo@pal.com.ph
    Operational Hours:
    Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
    24/7 domestic and international cargo acceptance and releasing 



    Puerto Princesa

    Cargo Terminal,

    New Puerto Princesa International Airport,

    San Miguel, Puerto Princesa Philippines

    View in Google Maps

    Cargo Operations
    Mobile: +63 927 460 3363 / +63 912 366 8734 / +63 945 128 4366
    Email: ppsffpr@pal.com.ph
    Operational Hours:
    Mondays to Sundays (including holidays): 12:00 a.m. – 11:59 p.m.
    24/7 domestic and international cargo acceptance and releasing

     
     

    As of July 14, 2021, there is a temporary suspension for dogs entering the United States from high-risk countries for dog rabies. This includes dogs arriving from countries not at high risk if the dogs have been in a high-risk country in the past 6 months.

     

    The Philippines is included in the list of high-risk for rabies. These rules apply to all dogs, including puppies, and service dogs. 

     

    UPDATE: Changes have been made to CDC’s requirements for dogs arriving in the United States that have been in high-risk countries for dog rabies in the past 6 months effective December 01, 2021. Those eligible to import a dog from a high-risk country are limited to:

     

    • US government employees with official travel orders;
    • US citizens or lawful residents relocating to the United States, such as for employment or education;
    • Owners of service dogs that are specifically trained to assist the owner with a disability (as defined by DOT);
    • Importers of dogs for science, education, exhibition, or law enforcement purposes as defined in 42 CFR 71.50

     

    Travelers that fall in one of the above categories can apply for a CDC Dog Import Permit.

     

    • Travelers with dogs that have valid US-issued rabies vaccination certificates
      • Dogs must have a valid US-issued rabies vaccination certificate to enter the United States. Expired US rabies vaccination certificates will not be accepted.

     

    Effective December 1, 2021, all dogs that have been in a high-risk country in the past 6 months may only enter the United States through an approved port of entry, which includes all 18 airports with a CDC quarantine station: Anchorage (ANC), Atlanta (ATL), Boston (BOS), Chicago (ORD), Dallas (DFW), Detroit (DTW), Honolulu (HNL), Houston (IAH), Los Angeles (LAX), Miami (MIA), Minneapolis (MSP), New York (JFK), Newark (EWR), Philadelphia (PHL), San Francisco (SFO), San Juan (SJU), Seattle (SEA), and Washington DC (IAD).

     

    All dogs imported into the United States must be healthy on arrival.

     

    Dogs that have not been in a high-risk country in the past 6 months are not required by CDC to present a rabies vaccination certificate or a CDC Dog Import Permit—and can enter the United States at any port of entry but must be healthy upon arrival and vaccination against rabies is recommended.

     

    CDC has the authority to issue a CDC Dog Import Permit for US citizens and lawful residents relocating from high-risk countries to bring their dogs into the United States. Such permits will be issued on a limited basis.

     

    If you wish to import a dog from a high-risk country, you must request advance written approval (CDC Dog Import Permit) from CDC by emailing CDCanimalimports@cdc.gov at least 30 business days (6 weeks) before you intend to enter the United States. 

    No permits will be issued at a point of entry. Dogs that arrive from high-risk countries without advance written approval from CDC will be denied entry and returned to the country of departure at the importer’s expense. PAL and US Customs and Border Protection (CBP) will verify dogs’ country of departure. PAL will deny boarding and CBP will deny entry into the United States.

    Learn more about how to apply for a CDC Dog Import Permit.  

    Learn more on Frequently Asked Questions on CDC Suspending Dogs from High-Risk Countries for Dog Rabies: https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/faqs-about-high-risk-dog-ban.html