Announcement

PUBLIC ADVISORY

08 May 2017

Philippine Airlines (PAL) will temporarily suspend its Cebu - Los Angeles – Cebu service.  (PR 152/153 Tuesdays/Thursdays/Saturdays) effective May 30 this year.

 
PAL is the only PH carrier operating flights to the USA. It continues to operate 25 flights per week between Manila and the US Mainland - twice daily to Los Angeles, daily to San Francisco and four times - a - week to New York. PAL also operates daily to Guam and five times - a - week to Honolulu.

 
In December 2016, PAL began mounting double daily flights between Manila and Los Angeles utlizing the B777s giving passengers the flexibility to choose between morning and evening departures/arrivals.

 
The suspension of the Cebu - Los Angeles service is being carried out as PAL rationalizes capacity on the route.

 

Holders of tickets for these flights (CEB-LAX-CEB) dated May 30, 2017 and onwards may avail of any of thellowing options:

1. Re-route their PAL CEB-LAX / LAX-CEB flights to PAL CEB-MNL-LAX / LAX-MNL-CEB flights
2. Rebook their PAL CEB-LAX / LAX-CEB flights to other PAL CEB-LAX / LAX-CEB flights operating before May 30, 2017. 
3. Refund the cost of their tickets.

 
Affected passengers are advised to avail of any of these options within 30 days from original flight dates, with rebooking/refunding charges waived. PAL will also communicate with affected passengers via email notification and call-out.

 
For more information, passengers may call PAL Hotline (02) 855- 8888 or the Cebu Calling Number (032) 340 -0191, log on to www.philippineairlines.com or visit the nearest PAL ticketing office or partner travel agent.

 
PAL is seeking the kind understanding of affected passengers as the airline implements these operational adjustments.


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