Please approach the Baggage Assistance Counter located at the Arrival Area for any concerns regarding your baggage.

Immediately report any baggage incident that you may encounter during your arrival.

 To follow-up on your reported missing or damaged baggage or for any baggage related inquiries, you may call:

PAL Reservations Hotline

You may also follow-up your baggage concern through e-mail:

For more information, go to Baggage Information.