- swingaround.philippineairlines.com (Swingaround site)
- Philippine Airlines mobile apps for Android and iOS including myPAL player
- Connection with myPAL wifi on-board
- Date of Birth
- Contact Details (Address, Telephone number (including home and mobile phone numbers), Email address)
- Passport Details
- Frequent Flyer Program/Mabuhay Miles Account Number
- Details related to your flights and other travel details, including your preferences with respect to your travel on our flights
- Payment details (such as credit/debit card number and expiry date) provided in connection with the purchase of our products and services subject to PAL's Payment Card Industry Data Security Standard ("PCI DSS") Policy
- Your dietary requirements and health issues or medical information which you voluntary provide to us in connection with your use of our products and services.
- And such other additional information which may be required in relation with herein declared purpose and use of information.
- To process your booking and other incidental requests;
- To contact you about your booking, travel, freight and other arrangements;
- To process your payment and/or refund;
- To personalize your travel experience or provide services tailored to your requirements;
- To ensure safety and security of all passengers when travelling with us, including investigating security and screening issues;
- To facilitate your participation in the Frequent Flyer or Mabuhay Miles Programs and other loyalty programs of other program partners;
- To conduct marketing activities including sending out of email and SMS, for our products and services, or product and services of third parties, and to conduct market and other historical and scientific research to improve our products, services and marketing activities and generating consumer insights which may include combining Personal Information from third parties or public sources;
- To maintain records and comply with our legal obligations, including laws relating to immigration, customs and border security.
- For customer support, including resolving and providing assistance for mishandled or missing baggage claims or responding to other inquiries, requests or investigation;
And for all other purposes necessary for the provision of travel and other incidental services pursuant to your transaction.
In compliance with our legal obligations under the law and to various law enforcement agencies, regulatory authorities and governments around the world and their services providers for security, customs and immigration purposes, we will disclose your Personal Information upon the request of their respective authorized officers.
Philippine Airlines Inc.
The Data Protection Officer
PNB Financial Center
President Diosdado Macapagal Ave.
CCP Complex, Pasay City, Philippines
Monday – Friday
8:30 a.m. – 5:30 p.m. (PT)