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Travel Advisory

MANILA-HONG KONG FLIGHTS CANCELLED UNTIL JANUARY 21

05 Jan 2022

Advisory No. 232

 

MANILA-HONG KONG FLIGHTS CANCELLED UNTIL JANUARY 21

 

In compliance with temporary Hong Kong government restrictions affecting all flights from several countries, we have cancelled the following flights from Manila to Hong Kong:

 

PR 300 – Manila-Hong Kong

• January 6, 7, 9, 12, 13, 14, 16, 19, 20 and 21 (Wed/Thu/Fri/Sun)

 

We revert to normal Manila-Hong Kong schedules starting 12:01 AM on January 22, 2022.

 

However, our PR 301 Hong Kong-Manila flights continue to operate every Wednesday, Thursday, Friday and Sunday as scheduled.

 

We reiterate our commitment to maintaining strict safety and health measures to protect our travelers on all our flights.

 

We sincerely regret the inconvenience this will cause to your travel plans. Your current tickets are safe and remain valid, and you may avail of the following options if your flight is cancelled:

 

  1. Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) year from date of issuance.

     

  2. Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.

     

  3. Refund ticket without penalties, excluding Ticketing Service Charge

 

You may request the above through our MyPAL Request Hub facility at https://www.philippineairlines.com/en/ph/home/covid-19/mypalhub.

 

You may access the online self-reaccommodation tool for flight rebooking. Click the Manage Booking Tab and then select the Flight Disruptions radio button in our homepage www.philippineairlines.com.

 

If your contact details are in our reservations records, you will be informed of the status of your flights via e-mail, telephone call or SMS/text.

 

Please note that our PAL hotline (02) (+632) 8855-8888 is currently experiencing a surge in calls and long wait times are expected. You may also visitwww.philippineairlines.com or our Official PAL Facebook page.  

 

Thank you for your understanding and cooperation.


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