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CLOSURE OF ANGELES CITY TICKET OFFICE UNTIL JAN. 16

09 Jan 2022

Advisory No. 236

 

CLOSURE OF ANGELES CITY TICKET OFFICE UNTIL JAN. 16

 

We regret that our ticket office in Angeles City, Pampanga will close temporarily until January 16, 2022 to comply with health protocols as a safeguard against the spread of COVID-19.

 

We seek your kind understanding, as the safety of our employees and customers is our top priority.

 

For flight bookings, you may visit www.philippineairlines.com, or reach out to your travel agents.

 

For rebooking requests, queries and transactions, we encourage you to:

 

  • use our MyPAL Request Hub rather than call our PAL customer hotline (which is presently unable to fully accommodate the very high volume of calls and requests).
  • Please defer less urgent rebooking transactions related to travel within the next seven (7) days, so that we can reserve the customer hotline for the most urgent calls and transactions.  
  • If you purchased your ticket through a travel agent, please deal directly with your agent.

 

You may also visit our Official PAL Facebook page for more updates.

 

Thank you.


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