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Travel Advisory

PAL Travel Advisory / January 24, 2020

24 Jan 2020

Please be advised that effective immediately, passengers of Philippine Airlines with confirmed tickets to and from Xiamen, Jinjiang, Canton, Shanghai, Beijing, Hong Kong and Macau issued on or before 24 January 2020 for travel between 24 January until 29 February 2020 may request for rebooking, rerouting or refund with waiver of penalties.


We are carrying out this move to give our passengers with flights to and from China the flexibility to make adjustments in their travel plans.


Here are the guidelines valid for request on or before 29 February 2020:


1. Rebooking and Rerouting are allowed for travel until 30 June 2020 with penalties waived (note: fare difference and applicable taxes shall apply.) 


2. Refunding the cost of tickets is allowed with penalties waived 


FOR TICKETS PURCHASED THROUGH TRAVEL AGENCIES: You may contact your travel agent for rebooking/ rerouting / refunding.


FOR TICKETS PURCHASED THROUGH THE PAL WEBSITE, PAL CONTACT CENTER AND PAL TICKET OFFICES: You may contact our hotline (+632) 8855-8888.

Other News:


Travel Advisory

PAL’S HEALTH AND SAFETY MEASURES

25 Feb 2020
We wish to share with you some of the various preventive and precautionary measures that PAL is undertaking to promote safe travel, in the light of the COVID-19 situation:
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Announcement

PAL Travel Advisory / 23 January 2020 Updated as of 930AM

23 Jan 2020
Please be advised that we are closely monitoring reports on the novel coronavirus. Although Philippine Airlines does not operate flights to or from Wuhan, the city in China where the virus is reported to have originated, we are closely coordinating with the Philippine Department of Health and the Bureau of Quarantine (BOQ) along with other concerned health authorities, in taking sensible precautionary measures for the safety and protection of our passengers. This includes non-obtrusive screening at concerned airports.
Read more

Others

Dr. Tan receives ALAB AWARD for Business Excellence

22 Jul 2019
The Anvil Business Club conferred on PAL Chairman and CEO Dr. Lucio C. Tan the “Anvil Leadership Award for Business Excellence" or ALAB award in recognition of his inspiring business success, outstanding community leadership and philanthropy.
Read more