Persons with Disability
Avail of discount fares on domestic flights
Resident Filipino Citizens with long-term physical, mental, intellectual, or sensory impairments, recognized and registered with, the Philippine National Council on Disability Affairs (NCDA) of the local government unit where they reside, may avail of discounts on domestic flights.
Fare Application:


  1. The 20% discount is applicable to Economy Value, Economy Flex, Premium Economy, Business Value and Business Flex Fares only, and NOT applicable to International and Promotional fares.
  2. VAT exemption is applicable to Domestic Fares only.
  3. For re-issuance of ticket with normal fare to a higher booking class or re-issuance of ticket with promotional fare to a normal fare, the PWD is entitled to the following, as applicable:
    1. For totally unused ticket, the PWD is entitled to the 20% discount and exemption from VAT on the fare of the re-issued ticket.
    2. For partially used ticket, the PWD is entitled to the 20% discount and exemption from VAT on the fare of the new unused route of the re-issued ticket.
  4. For special medical supplies and equipment such as oxygen tank including oxygen fare and stretcher fare provided on board the aircraft, the PWD is entitled to 20% discount  and exemption from VAT.
  5. Other Passenger and Cargo Sales Related Activities

The PWD is NOT entitled to 20% discount and exemption from VAT on the following Philippine Airlines' services:

  1. Excess baggage
  2. Cargo and cargo related fees/penalties
  3. Taxes, penalties and fees (e.g. aviation security fee, ticket extension fee, rebooking fee, rush processing fee, non-user’s fee, buy miles, transfer miles, reinstatement of expired miles, sports plus subscripton)
  4. Tickets claimed as prize or reward
  5. Other non-fare related transactions




Online/Telesales Ticket Purchase

During airport check-in, passenger must present his or her PWD ID together with any of the following:

  • Philippine passport
  • Any government-issued ID (E.g. Driver’s License, voters ID, SSS/GSIS ID, PRC card, postal ID)

Failure to present the required IDs at check-in will result in either of the following, subject to the terms and conditions of the ticket:

  1. Collection at the airport of the amount of 20% discount and 12% VAT based on the current applicable fare at the time of check-in in accordance with the fare restrictions applicable to the ticket, PLUS a fine of Php1,500.00; OR
  2. Forfeiture of the ticket.

The above requirement follows CAB Resolution No. 41 mandate on PWDs  availing the 20% discount and VAT exemption online or via telesales

Over the Counter Ticket Purchases

In the availment of the 20% discount and VAT exemption, the PWD, or his duly authorized representative, must present a copy of any of the following:

  • PWD identification card issued by the Office of Persons with Disability Affairs (PDAO) or the City/Municipal Social Welfare and Development Office (C/MSWDO) of the place where the PWD resides
  • PWD identification card (ID) issued by the National Council on Disability Affairs (NCDA)
  • The Philippine passport of the PWD with an apparent disability.

For additional service request, please fill out Disability Request