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Last updated: PH Local Time,  October 22, 2021 

Philippine Airlines and its passengers shall strictly observe the following in all airport facilities and on board the aircraft:

a. Mandatory wearing of face masks and face shields.

b. Mandatory use of the Traze Mobile Application to generate and scan their QR code when entering in, boarding from, and upon arriving in all Philippine Airports starting November 28, 2020, as mandated by the Philippine Department of Transportation. Go to the Traze website to download and know more about the Traze App.

c. Registration to PAL’s passenger contact tracing forms:

Note: Passengers are reminded to print their answers or take a screenshot of the thank you response of the PAL Passenger Information Form to be presented upon check-in at the airport.


d . Mandatory temperature checks, use of foot baths, and disinfection/sanitation facilities.

e. Mandatory physical and social distancing and minimum contact at all times and in all places within the airport premises -while passengers are waiting, in queue, or inside PAL shuttle buses.

Philippine Airlines shall do its best to observe social distancing measures inside the aircraft, subject to space availability. Family members and individuals travelling together as part of the same household may still choose to be seated together.

f. Mandatory public safety announcements.

g. Strict compliance on safety procedures in handling of (suspected) ill passengers on board, which include keeping the last three (3) rows of the plane vacant as isolation area. 

h. Regular sanitation and disinfection of airline facilities and equipment, and in coordination with the airport authorities, all airport facilities and equipment, including lavatories, frequently touched surfaces, wheelchairs, trolleys, countertops, etc.; Daily first aid stocks available on board the aircraft.

Per PAL’s Conditions of Carriage, the passenger is solely responsible for verifying and complying with all applicable government laws/regulations of all countries to be flown from, to or through. PAL shall not be liable for the passenger’s failure to comply with said laws/regulations, or for any aid or information given here or by a PAL agent or employee in connection with said laws/regulations.

These rules are subject to change by the issuing government authority and are issued for passengers’ and the public’s safety. As these requirements may change at short notice, the advisories below are meant only as a guide. Please make sure that you have the correct and have completed the required documents before you travel. 


Eligible Passengers For International Travel

Departure Guide for International Travel
Destinations Requiring COVID-19 Testing

PAL COVID-19 Testing Centers

Frequently Asked Questions



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