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News And Events

April 2020


Travel Advisory

Pause in PAL Operations – COVID-19 Situation

02 Apr 2020
We regret to advise that all remaining Philippine Airlines international flights will be suspended temporarily, starting from 26 March 2020, Thursday until 14 April 2020. All domestic flights had ceased as of March 17, 2020.
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March 2020


Travel Advisory

The Heart of the Filipino continues to fly you!

24 Mar 2020
With the lifting of the 72-hour limit on overseas flights from Luzon, Philippine Airlines will continue to operate limited international services to and from Manila from March 21 to April 1, 2020, in response to the Philippine Government’s call to help Filipinos and foreign tourists return home and OFWs fly back to their places of work.
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Travel Advisory

CLOSURE OF MANILA LOUNGES (NAIA)

20 Mar 2020
We’re sorry, but our Mabuhay Lounge at Manila’s NAIA Terminal 2 and our designated business class lounge at NAIA Terminal 1 are closed effective immediately, in compliance with the Enhanced Community Quarantine restrictions.
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Travel Advisory

PAL STATEMENT

19 Mar 2020
Flag carrier Philippine Airlines has continued to operate a number of international flights in response to urgent public need and the Philippine government's call for an air service lifeline to ferry out stranded foreign nationals.
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Announcement

Notice

18 Mar 2020
Due to Novel Corona Virus, we are currently experiencing extremely long wait times for telephone inquiries, requests and transactions at Reservation Center and Ticket Office.
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Travel Advisory

IMPORTANT NOTICE ON STATUS OF PAL FLIGHTS

16 Mar 2020
In compliance with the Philippine government's Enhanced Community Quarantine measure over the Region of Luzon, including Metro Manila, ALL DOMESTIC FLIGHTS of Philippine Airlines are CANCELLED effective immediately until 12 April 2020. Flights shall resume on 13 April 2020.
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Travel Advisory

APPEAL TO THE PUBLIC

16 Mar 2020
We wish to appeal to our dear PAL passengers NOT to proceed to the airport terminals or the PAL Ticket Office for your ticketing and transaction needs during this time of heightened concern over COVID-19, except for passengers with urgent travel.
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Travel Advisory

Additional Domestic Cancellations

15 Mar 2020
Please be advised that in view of community quarantine initiatives being carried out by several local government units, Philippine Airlines is compelled to cancel additional flights.
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Travel Advisory

Cancellations of Cebu flights due COVID-19 travel restrictions

15 Mar 2020
In compliance with the directive of the Provincial Government of Cebu restricting entry of passengers arriving in Cebu from domestic airports starting March 17, Philippine Airlines is compelled to cancel all domestic flights to/ from Cebu from March 17 to 18.
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Travel Advisory

Australia and New Zealand Passenger Requirements

15 Mar 2020
As mandated by their respective health authorities, AUSTRALIA and NEW ZEALAND are requiring all travelers to observe precautionary self-quarantine for 14 days upon arrival in Australia and/or New Zealand.
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Travel Advisory

EXTRA FLIGHTS FROM SIARGAO AND PALAWAN

15 Mar 2020
To serve the urgent needs of travelers stranded in Palawan and Siargao in the midst of COVID-19 quarantine restrictions, Philippine Airlines will operate the following special domestic flights on March 15 to March 18.
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Travel Advisory

Special Notice

13 Mar 2020
We cordially request our passengers affected by cancelled flights to defer their requests for refunds/rebooking and rerouting until after 14 April 2020 (the end of the mandated community quarantine period).
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Travel Advisory

MANILA DOMESTIC SERVICES

12 Mar 2020
In compliance with the directive of the Philippine government to restrict domestic air travel to and from Manila to help prevent the spread of COVID-19 , Philippine Airlines is compelled to cancel domestic flights to/from Manila while maintaining international operations.
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Travel Advisory

ONE-TIME FREE REBOOKING

11 Mar 2020
To provide our passengers added flexibility to rebook their flights with convenience in this time of COVID-19 concerns, Philippine Airlines is allowing one-time free rebooking for international tickets purchased on or before 31 March 2020 (except for tickets originating in Japan and Korea).
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Travel Advisory

DOHA FLIGHT CANCELLATIONS

09 Mar 2020
Due to the recent travel ban by the Qatar government on the entry of passengers from 14 countries - including the Philippines - over COVID-19 concerns, Philippine Airlines is compelled to cancel all flights to / from Doha from March 09 to March 15, 2020.
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Travel Advisory

TAIPEI FLIGHT CANCELLATIONS

05 Mar 2020
Due to a continuing slowdown in travel demand between Manila and Taipei amid COVID-19 concerns, Philippine Airlines is compelled to operate a reduced number of flights to and from Taipei from March 7 to March 28, 2020.
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Travel Advisory

KOREA FLIGHT CANCELLATIONS DUE TO COVID-19 RESTRICTIONS

01 Mar 2020
Philippine Airlines is compelled to cut back on the number of flights we operate to and from South Korea in March 2020, due to the latest travel restrictions imposed by the Philippine Government, in the interest of public health and safety.
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