Press releases & statements

Philippine Airlines embarks on digital transformation by partnering with NTT DATA to implement SAP solutions

The partnership brings together NTT DATA’s best-in-class global IT services with SAP’s intelligent enterprise solutions to support PAL’s goal of achieving full digital transformation.

“Being a pioneer in the aviation industry, we are intent on implementing 21st Century technological solutions to improve our business processes,” said Nilo Thaddeus Rodriguez, PAL Chief Financial Officer.  “A true digital transformation will strengthen interdepartmental collaboration and promote sound decision-making as we tackle the challenges of global competition.  This will benefit our customers who look to us for reliable service as the nation’s flag carrier and largest international airline.”

“We expect the new business solutions from NTT DATA and SAP to help equip our PAL leaders with the right data at the right time to make sound decisions that will allow the airline to quickly adapt to change,” said Alvin Kendrich Limqueco, PAL Senior Vice President for Supply Chain Management. “This project will help make PAL stronger, more agile and more resilient as we continue to fulfill our mission of bridging the Philippines and the world with our signature Buong Pusong Alaga or heartfelt service.”

Verena Siow, President and Managing Director, SAP South East Asia, also called the collaboration ‘bold’ and ‘courageous’ as it had started during the COVID-19 pandemic.  She also emphasized the importance and significance of this strategic relationship; “It is not just a one-off project but a strategic partnership that we truly envision, one that is market-making and well beyond the Philippines, South East Asia and SAP globally.”

NTT DATA takes on the task of effectively integrating multiple SAP solutions – SAP S/4HANA (ERP) on Microsoft Azure (hyperscale of choice), SAP SuccessFactors (HxM) and SAP Concur (Expense Management System) into PAL’s respective processes, banking on NTT DATA’s extensive experience and proven capabilities in SAP implementation and management.

NTT DATA Philippines’ President and CEO, Pocholo Reyes, shared “We are proud to be Philippine Airlines’ innovation partner to accelerate their digital transformation. Our team is committed to the success of PAL’s transformation journey by implementing NTT DATA & SAP solutions to help them increase operational productivity, enhance enterprise decision-making capabilities, and improve employee experience.”

As a leading SAP partner worldwide, NTT DATA provides deep knowledge, industry expertise, and extensive experience to support PAL get the most out of SAP solutions. Together, both companies have been driving customer success, helping enterprises to adopt integrated solutions across hybrid IT infrastructures, security, applications, business technology platform, delivery, and managed services.

NTT DATA and SAP will work together in preparing the runway for PAL’s flight towards an established digital business system, assisting their commitment to be stronger and better positioned for the future.  

About PAL

Philippine Airlines, Inc. (PAL) is the flag carrier of the Philippines and the country’s only full-service network airline. PAL was the first commercial airline in Asia and marks its 81st anniversary in March 2022. PAL’s young fleet of Boeing 777s, Airbus A350s, Airbus A330s, Airbus A321s and De Havilland Dash 8-400 aircraft operate out of hubs in Manila, Cebu, and Davao to 29 destinations in the Philippines and 32 destinations in Asia, North America, Australia, Europe, and the Middle East. PAL was rated a 4-Star Global Airline by Skytrax in 2018 and was likewise voted the World’s Most Improved Airline in the 2019 Skytrax worldwide passenger survey.


NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization, and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Visit us at