Travel advisories


PAL Advisory
(Updated as of 6:00 PM May 2, 2023) On May 2 and 3, several PAL flight departures and arrivals will be adjusted to give way to the government's scheduled maintenance work on the Philippine radar system: INTERNATIONAL FLIGHTS: 02 MAY 2023 PR215 Manila - Port Moresby Early Departure: 1 hour early PR732 Manila - Bangkok Delay: 1hr. 40mins. PR733 Bangkok - Manila Delay: 2hrs. 40mins 03 MAY 2023 PR382 Manila - Guangzhou Delay: 2hrs. 5mins. PR383 Guangzhou - Manila Delay: 1hr 55mins. PR418 Manila - Busan Delay: 1hr. PR419 Busan - Manila Delay: 1hr. PR423 Tokyo (Haneda) - Manila Delay: 55mins. PR431 Tokyo (Narita) - Manila Delay: 40mins. PR466 Manila - Seoul (Incheon) Delay: 3hrs. 50mins. PR467 Seoul (Incheon) - Clark Delay: 2hrs. 40mins. PR484 Cebu - Seoul (Incheon) Delay: 4hrs. 5mins PR485 Seoul (Incheon) - Cebu Delay: 3hrs. PR489 Seoul (Incheon) - Kalibo Delay: 1hr. 45mins PR492 Clark - Incheon Delay: 3hrs 25mins. PR501 Manila - Singapore Delay: 2hrs. 20mins. PR509 Manila - Singapore Delay: 1hr. 5mins. PR510 Singapore - Manila Delay: 2hrs.10mins. PR512 Singapore - Manila Delay: 2hrs. 20mins. PR522 Phnom Penh - Manila Delay: 1hr. 15mins. PR730 Manila - Bangkok Delay: 1hr. 20mins. PR731 Bangkok - Manila Delay: 1hr. 5mins. PR5432 Manila - Tokyo (Narita) Delay: 40mins. DOMESTIC FLIGHTS: 03 MAY 2023 PR1841 Manila - Cebu Delay: 2hrs. 45mins. PR1842 Manila - Davao Delay: 1hr. 5mins. PR1848 Cebu - Manila Delay: 3hrs. 10mins. PR2808 Davao - Manila Delay: 50mins. PR2812 Davao - Manila Delay: 55mins. PR2815 Manila - Davao Delay: 1hr. PR2816 Davao - Manila Delay: 30mins. PR2836 Cebu - Manila Delay: 2hrs. 10mins. PASSENGER OPTIONS You may avail of any of the following options: • Rebook to the next available flight with seats available using our Self- Re-accommodation tool. Visit our website and use the Self-Re-accommodation tool by clicking the Manage tab and selecting the Flight disruption button. You may also click on this link to access the tool. Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class. • Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance. • Refund ticket without penalties, excluding Ticketing Service Charge. Please visit us at For urgent concerns and information, you may reach us via: • Hotline: (+632) 8539-0000 / (+632) 8855-8888 • Philippines Mobile – (+63) 919-056-2255 • Messenger: • Viber: Search for Philippine Airlines • WhatsApp: Add us as a new contact (+63) 998-951-4359 • myPAL Web Chat: We also encourage you to check the status of your journey before proceeding to the airport. Please log on to A flight’s status is updated in real-time, and there is no need to call the PAL Contact Center to verify the information. This is a developing situation. We will provide updates, as necessary, through our PAL Website and Facebook pages. We seek your kind understanding as PAL works with the authorities to minimize the impact on our customers. The government is undertaking this preventive maintenance work as part of a permanent upgrading and improvement of the country’s air navigational radar systems. Your safety remains our top priority. Thank you.