Update: Dipolog flights cancelled until Oct. 31 while runway repairs continue
For the safety of our passengers, we have suspended flights to and from up to and including October 31, 2023, to give way to repair work on the damaged runway surface at Airport:
FLIGHTS CANCELLED UNTIL OCTOBER 31, 2023:
Manila – – Manila
We will operate alternate replacement flights between Manila and Pagadian to serve passengers from the cancelled flights as follows:
October 25 to 28, 2023
PR 2751 Manila-Pagadian - departing at 05:05 AM
PR 2752 Pagadian-Manila - departing at 07:15 AM
October 29 to 31, 2023
PR 2751 Manila-Pagadian - departing at 05:15 AM
PR 2752 Pagadian-Manila - departing at 07:30 AM
Confirmed -Manila and Manila- passengers on the cancelled flights until October 31 will automatically be rebooked on our Pagadian-Manila and Manila-Pagadian flights respectively.
Alternatively, you may also take our Ozamiz-Manila and Manila-Ozamiz routes or future flights.
OPTIONS FOR PASSENGERS OF CANCELLED FLIGHTS:
You have the option to:
Reroute to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.
Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance.
Refund ticket without penalties, excluding Ticketing Service Charge. Please contact us at https://pal.my.site.com/s/
You may also connect 24/7 with PAL via the following PAL Channels:
- Hotline (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile – (+63) 919-056-2255
- Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: Add us as a new contact (+63) 998-951-4359
- Web Chat: https://bit.ly/3z8Ck3Y
Philippine Airlines will coordinate closely with the local airport authorities to determine when the airport runway repairs will be completed and ready for the safe resumption of commercial flights.
Thank you for your understanding and cooperation.