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Travel Advisory

PAL to Passengers: Prepare for the Undas Season Rush

22 Oct 2019

Philippine Airlines (PAL) anticipates a large volume of passengers traveling to the provinces during this year’s All Saints Day / All Souls Day (‘Undas’) season from October 25 to November 4, 2019.

To avoid inconvenience, PAL advises passengers flying during the said period to arrive at their assigned airport terminal 3 hours before scheduled departure of their international flights and 2 hours before scheduled departure of their domestic flights, with their valid passport and/or government - issued ID.



Passengers are also advised to check their flight status and terminal assignment before heading to the airport by clicking the Flight Status Tab in the PAL website, or by calling (02) 8855-8888 then pressing 2 for Arrival and Departure Information. Flight information is available two days before until two days after flight departure.


Passengers may check in via web, mobile, or airport kiosks (available in NAIA T-3, Cebu, Bangkok, and Caticlan Airport Terminals) to avoid possible long lines at the airport.


In packing luggage, passengers must be mindful of prohibited check-in and carry-on items. Power banks must be carried inside the cabin and not placed inside check-in bags. Please click here for the full list of prohibited items on PAL's website.


For any travel-related concerns, passengers may call PAL's 24-hour Reservations Hotline – (02) 8855-8888. Travel updates will also be posted on PAL's Facebook page.

Other News:


Travel Advisory

PAL Travel Advisory / January 24, 2020

24 Jan 2020
Please be advised that effective immediately, passengers of Philippine Airlines with confirmed tickets to and from Xiamen, Jinjiang, Canton, Shanghai, Beijing, Hong Kong and Macau issued on or before 24 January 2020 for travel between 24 January until 29 February 2020 may request for rebooking, rerouting or refund with waiver of penalties.
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Announcement

PAL Travel Advisory / 23 January 2020 Updated as of 930AM

23 Jan 2020
Please be advised that we are closely monitoring reports on the novel coronavirus. Although Philippine Airlines does not operate flights to or from Wuhan, the city in China where the virus is reported to have originated, we are closely coordinating with the Philippine Department of Health and the Bureau of Quarantine (BOQ) along with other concerned health authorities, in taking sensible precautionary measures for the safety and protection of our passengers. This includes non-obtrusive screening at concerned airports.
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Others

Dr. Tan receives ALAB AWARD for Business Excellence

22 Jul 2019
The Anvil Business Club conferred on PAL Chairman and CEO Dr. Lucio C. Tan the “Anvil Leadership Award for Business Excellence" or ALAB award in recognition of his inspiring business success, outstanding community leadership and philanthropy.
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