Travel Advisory

PAL to Passengers: Prepare for the Undas Season Rush

22 Oct 2019

Philippine Airlines (PAL) anticipates a large volume of passengers traveling to the provinces during this year’s All Saints Day / All Souls Day (‘Undas’) season from October 25 to November 4, 2019.

To avoid inconvenience, PAL advises passengers flying during the said period to arrive at their assigned airport terminal 3 hours before scheduled departure of their international flights and 2 hours before scheduled departure of their domestic flights, with their valid passport and/or government - issued ID.

Passengers are also advised to check their flight status and terminal assignment before heading to the airport by clicking the Flight Status Tab in the PAL website, or by calling (02) 8855-8888 then pressing 2 for Arrival and Departure Information. Flight information is available two days before until two days after flight departure.

Passengers may check in via web, mobile, or airport kiosks (available in NAIA T-3, Cebu, Bangkok, and Caticlan Airport Terminals) to avoid possible long lines at the airport.

In packing luggage, passengers must be mindful of prohibited check-in and carry-on items. Power banks must be carried inside the cabin and not placed inside check-in bags. Please click here for the full list of prohibited items on PAL's website.

For any travel-related concerns, passengers may call PAL's 24-hour Reservations Hotline – (02) 8855-8888. Travel updates will also be posted on PAL's Facebook page.

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