CheckIn

Passengers whose tickets were booked before our system upgrade last March 24, 2019 in all channels may check-in through their E-Ticket Number and Last Name.

Check-in online from:

24 hours to 1 hour and 15 minutes prior to your PAL international flight's departure time (Note: Online check-in is not available FROM Chengdu (China), Xiamen (China), Jinjiang (China) and TO and FROM Tagbilaran- Incheon
24 hours to 1 hour prior to your PAL / PAL Express domestic flight's departure time

Select your seat and print your boarding pass before proceeding to the airport.

International passengers with or without check-in baggage must be at the Online Check in Bag Drop counter no later than 1 hour before departure time for documents verification and acceptance of baggage EXCEPT for flights from Quanzhou (Jinjiang) which only require no later than 45 minutes before departure time.

Online Check-in is not allowed for unaccompanied minors, passengers requiring medical or special assistance, passengers with pending payment or refund for settlement who must proceed directly to the airport priority check-in counter for check-in and issuance of their Business Class or Premium Economy boarding passes.

Business Class Passengers, Million Milers, Premier Elite members may enjoy the comforts of the lounge before their flight. Our lounges are available in selected airports such as NAIA Terminal 2, San Francisco, and Los Angeles. For the list of lounges, please click on the links: Domestic Lounges | International Lounges.