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Flight Notifications


We believe that your time is precious. This is why PAL strives to bring you to your destination in a safe, timely, and delightful manner. However, changes may occur on your flight date and flight time due to many factors.


Flight Notifications are our way to keep you updated on these changes. For PAL to be able to send you Flight Notifications, we will need your up-to-date contact information (e.g. mobile number and e-mail address).


How can I receive Flight Notifications?


If you would like to be notified of significant changes in your flight schedule, please give us your mobile number and e-mail address by calling the hotline in your area.


Location

 PAL Hotline

Manila, Philippines

 (+632) 8855-8888 

Other Cities in the Philippines

 Click here for the full list

United States (Toll-free)

 1-800-I-FLY-PAL / 1-800-435-9725

Canada (Toll-free)

 1-800-I-FLY-PAL / 1-800-435-9725

Other International Offices

 Click here for the full list

Please call Manila, Philippines’ contact number if your country is not listed above.

Once PAL has your complete contact details (e-mail address and mobile number), we will send you e-mails to let you know if there are changes to your flight schedule for all your future flights.

Alternatively:


Make it a habit to check your flight schedule in two easy ways:


  

   The Flight Status tab in our website 



    Contact our hotline in your area, then select Arrival and Departure Information, if you are calling on the day of your flight. 

    If you are calling 1-2 days before or after your flight, please wait for a Customer Service Representative to assist you. Please prepare your flight number beforehand for faster

    communication.


Note that Flight Information is available 2 days before until 2 days after your flight.


What if I booked through travel agents?

Please expect to receive notifications from your Travel Agents. We suggest confirming the arrangement of how and when you should receive notifications with them.


If you would like to be notified directly by PAL, please share your contact details (e-mail address and mobile number), with us by calling any of the numbers below. 

Please prepare your flight details beforehand for faster communication. 


Location

 PAL Hotline

Manila, Philippines

 (+632) 8855-8888

Other Cities in the Philippines

 Click here for the full list

United States (Toll-free)

 1-800-I-FLY-PAL / 1-800-435-9725

Canada (Toll-free)

 1-800-I-FLY-PAL / 1-800-435-9725

Other International Offices

 Click here for the full list


What if I am travelling with a group?

Please make sure that your group representative provides your respective contact details (e-mail address and mobile number), when s/he books your tickets. If not, make sure that the person who booked your flight gives you updated flight information.


How can unaccompanied minors get updated contact information?
Messages will be sent to the e-mail address provided by the one who booked the ticket. 

 Location

 PAL Hotline

 Manila, Philippines

 (+632) 855-8888

 Other Cities in the Philippines

 Click here for the full list

 United States (Toll-free)

 1-800-I-FLY-PAL / 1-800-435-9725

 Canada (Toll-free)

 1-800-I-FLY-PAL / 1-800-435-9725

 Other International Offices

 Click here for the full list