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Choice Seats

Available to passengers holding confirmed economy class tickets.  Passengers can purchase the seats in advance to ensure comfort and convenience during their flight.  Choice Seats are divided into two (2) sub-products.



A. Choice Seats Extra Legroom


For your comfort and satisfaction, you can get these seats located at the exit rows or bulk head.  These preferred seating may be reserved subject to applicable Choice Seats surcharge.  This service is offered on the following flights, subject to availability and the following rates:


Routes

Fee*

USA / Canada / London

USD 80

Australia / New Zealand / Port Moresby / Middle East

USD 50

Regional including Guam / Between Cairns and Auckland / Between Vancouver and New York / Between Taipei and Osaka                

USD 30

Philippine Domestic

 PHP 250**


* Rates are subject to local currency conversion for purchase outside the Philippines
** Inclusive of VAT

The following passengers are exempted from the Choice Seats Extra Legroom Fees: 

 


NOTE: Exempted passengers may reserve their preferred Choice Seats at the ticket office, contact center or upon check-in at the airport


B. Choice Seats


For your easy and priority disembarkation, you can get these seats located in the front rows economy zone except exit rows or bulk head seat which shall remain Choice Seats Extra Legroom. This service is offered on the following flights, subject to availability and the following rates:

Routes

Fee*

USA / Canada / London

USD 30

Australia / New Zealand / Port Moresby / Middle East

USD 20

Regional including Guam / Between Cairns and Auckland / Between Taipei and Osaka                

USD 15

Philippine Domestic

 PHP 250**


* Rates are subject to local currency conversion for purchase outside the Philippines
** Inclusive of VAT
 

The following passengers are exempted from the Choice Seats:


  • Mabuhay Million Milers
  • Person with disability and one travelling companion.  
  • Other cases requiring special handling such as MEDA passengers and during necessary change for operational, safety and security reasons.
 

NOTE: Exempted passengers may reserve their preferred Choice Seats at the ticket office, contact center or upon check-in at the airport


Conditions:


  • Above fees are on one-way basis.
  • Choice Seats are non-refundable, non-rebookable and non-transferable.
  • Available for purchase at PAL reservations/Contact Centers, PAL ticket offices, PAL website, Airport upon check-in and Onboard.
  • Only ticketed PNR/s (Passenger Name Record) will be accommodated and will qualify to avail of the Choice Seats.
  • Choice Seats Surcharge MUST be assessed/collected at the time the request is made and confirmed through the system. However for exit row seats, even if paid, passenger will still be subject to screening by our check-in agents if he/she is qualified to be seated in the exit row.  This is in compliance with the Philippine Civil Air Regulations.  Reservations should also ensure that passenger is aware that seat is subject to release to other passengers especially during full flights.
  • For exit row seats, passenger must be physically capable and willing to perform emergency actions, be able to familiarize himself with emergency evacuation techniques and meet the other FAA requirements for exit row seats.  Otherwise, PAL reserves the right to release the exit-row previously reserved, to another passenger who meets the requirements.
  • PAL reserves the right to refuse the seating accommodation reserved or purchased and either reassign him to another choice seat or refund the Choice Seats as the case may be if the seat as specifically selected by the passenger becomes unavailable due to change of aircraft, government requisition of space, the seat is released pursuant to priority seating for passengers with disability or the passenger cannot comply with FAA requirements for exit row seats.
  • A person with a disability cannot be assigned to a bulkhead seat when the bulkhead row is also an exit row if it will be against safety to assign him such seat apart from the FAA requirement on exit row seating.
  • For check-through passengers, Choice Seats shall be collected at the check-in at point of origin. If passenger is bumped off on the connecting flight, refund the Choice Seats fee.

 

Refund & Rebooking Policy:

 

  • No refund for no-show.
  • No refund for voluntary changes and cancellation. 
  • Passengers unable to use the choice seats for reasons attributable to PAL or for involuntary changes (i.e. aircraft or schedule change, flight disruption and cancellation due to maintenance requirements), passenger may rebook or refund the Choice Seats.

    • For rebooking, passenger needs to coordinate with PR, and will not be automatically reserved on the same seat.
    • Passengers are entitled to the outright refund of the Choice Seats for cash payments. For credit card payments, a refund application should be made with PAL's Refund Section.