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WeChat Pay

What is Wechat Pay? 
WeChatPay is a payment feature integrated into the WeChat mobile application that allows consumers to complete payment quickly with smartphones. 

Is WeChat free?
It's free to download, install and use WeChat. However, you may need to pay your carrier for internet service.

How can I pay with WeChatPay? 
You need to have a WeChat account with sufficient account balance for you to make a purchase using WeChatPay. Once you have completed the booking process and you reach the payment page, you can select WeChatPay as form of payment. A WeChatPay QR code will be displayed for you to scan using the your WeChat app (Discover > Scan), enter your payment password to confirm payment. 

How do I make sure that the transaction was processed? 
You should check on your WeChat application if the payment had been completed and if funds are deducted from your WeChatPay wallet. 
Go to Me > WeChat Pay > Wallet > Transactions to check for transactions. 

What should I do if I have not received the confirmation receipt? 
You should check on your WeChat application if the payment had been completed and if funds have been deducted from your WeChatPay wallet. If the funds are deducted, please contact your merchant. 
If there is a problem with the payment, you should be able to receive a payment timeout notification on your browser. 

Why am I getting a timeout response? 
You are getting a timeout response because our payment gateway was unable to complete the payment transaction. It could also be because you have been inactive on the page for a long time, the transaction was discontinued or abandoned or because of network or power failure. 

What do I need to do when I get a timeout response? 
You should check on your WeChat application if the payment had been completed and if funds have been deducted from your WeChatPay wallet. If the funds are deducted, please contact your merchant. 

What is the currency that will be charged to my account? 
All transactions paid using WeChat Pay will be charged in CNY.

Can I pay with my Wechat account for the airport baggage or excess baggage fees?
No.

How can I file for a refund if I used Wechat?

For refund, you may proceed to the PAL ticket office near you or call PAL reservations at (+632) 8855-8888..



For more information please visit Wechat.