Travel Advisory

For Chinese Nationals in Manila with PAL Cancelled Flights

05 Feb 2020

In compliance with the Philippine President's directive banning foreign travel from China to the Philippines and banning Filipino travel to China, all Philippine Airline flights to/from BEIJING, XIAMEN, SHANGHAI, GUANGZHOU, JINJIANG, HONG KONG and MACAU are cancelled from February 2 until February 29, 2020. 

Affected passengers may refund their tickets or rebook their flight until June 30, 2020 with refund fee and rebooking fee service fees waived once the travel bans are lifted and we reinstate our flights to and from mainland China, Hong Kong, and Macau. 

For assistance, affected passengers may: 

- Call our 24/7 Manila Reservations Hotline at (632) 8855-8888
- Visit the Philippine Airline Ticket Office branch nearest you, or
- Contact their travel agency directly if the booking was issued through them.

We are accepting bookings starting March 1, however, there is yet no assurance that we will be able to resume flights after February 29. We will be assessing the situation in coordination with the government health and aviation authorities. Since this is a developing situation, we encourage passengers to visit our website https://www.philippineairlines.com for more updates.

We apologize for the inconvenience and thank you for your kind understanding.

Click Contact Us for a list of our global hotlines and ticket offices.

点击 简体中文翻译

Other News:

Travel Advisory


25 Feb 2020
We wish to share with you some of the various preventive and precautionary measures that PAL is undertaking to promote safe travel, in the light of the COVID-19 situation:
Read more


PAL Travel Advisory / 23 January 2020 Updated as of 930AM

23 Jan 2020
Please be advised that we are closely monitoring reports on the novel coronavirus. Although Philippine Airlines does not operate flights to or from Wuhan, the city in China where the virus is reported to have originated, we are closely coordinating with the Philippine Department of Health and the Bureau of Quarantine (BOQ) along with other concerned health authorities, in taking sensible precautionary measures for the safety and protection of our passengers. This includes non-obtrusive screening at concerned airports.
Read more


Dr. Tan receives ALAB AWARD for Business Excellence

22 Jul 2019
The Anvil Business Club conferred on PAL Chairman and CEO Dr. Lucio C. Tan the “Anvil Leadership Award for Business Excellence" or ALAB award in recognition of his inspiring business success, outstanding community leadership and philanthropy.
Read more