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Note: Non-OFWs refer to Returning Overseas Filipinos (non-OFW students, non-OFW Balikbayan, non-OFW tourist, etc.), spouse and children of Filipinos, diplomats, foreign officials accredited by the Philippines, and eligible non-Filipino/foreign citizens.

In compliance with Philippine regulations, the Inter-Agency Task Force on the management of Emerging Infectious Diseases (IATF-EID) has revised the arrival and quarantine protocols for passengers arriving in the Philippines. Eligible travelers are required to undergo a facility-based quarantine while waiting for their RT-PCR test administered on day six (6). Day one (1) starts on the day of the passenger’s arrival.


BEFORE YOU FLY AND DURING CHECK-IN


1. As early as 3 days prior to your departure, register and accomplish the PAL Electronic Case Investigation Form and save the confirmation e-mail and QR code: https://bit.ly/MNLPALeCIF

Please note that this is a two-step registration process. Your registration is completed once you receive an e-mail containing a QR Code. 

You may also pre-pay for your RT-PCR Test. A payment portal link is available after successfully registering to PAL’s e-CIF. If your travel plans change, you may also request for a refund of your prepaid test anytime. Please follow the refund guidelines found in the payment confirmation email.


2. Download, print, and accomplish the Affidavit of Undertaking for submission upon arrival in the Philippines. Please ensure to write a your address and contact details in the Philippines.

3. Ensure to have a confirmed booking at a hotel accredited by Tourism and Health Agencies, and for at least 7 nights to accommodate the schedule of your test and the release of results. Passengers arriving before hotel standard check-in times are encouraged to book an additional night to ensure room availability. For a faster administration and processing of your RT-PCR test, please book a hotel within Metro Manila only. 

In compliance with Philippine regulations, only one person is allowed per room, except for the following:
  • Families with minor children below 18 years old (if the traveling family has two or more adult members, only one adult can stay with the minor children) 
  • A Person With Disability (PWD) and his/her companion (only one adult companion is allowed)
  • Travelers with medical emergencies

A waiver for special cases is available upon arrival for other exemptions not stated above. 

Please click here for the list of Quarantine Hotels in Manila.  

4. Upon check-in, sign the Declaration and Waiver Form presented by our check-in agent, indicating that you are healthy and fit to travel.

DURING THE FLIGHT

5. Accomplish the Health Declaration Form, Bureau of Customs Form, and Arrival Card.

WHEN YOU ARRIVE

6. Upon arrival, listen to the briefing conducted by the Philippine Coast Guard.

7. Undergo a temperature check, submit the Health Declaration Form upon deplaning, and proceed to the designated waiting area. Fill out the Affidavit of Undertaking.

8. Proceed to the hotel desk. Hotel coordinators shall verify your hotel booking or assist you in your reservation if you have not made one yet. Please ensure that hotel verifiers have signed or stamped your Affidavit of Undertaking. You may also arrange for your airport-hotel transfer (via shuttle/van) at these desks. A separate desk is available for coupon taxis and metered taxis. A sticker will be given to you indicating your choice of transportation to your quarantine hotel:
  •  For pre-arranged hotel transfers, a red sticker will be provided
  •  For Shuttles/Vans, a blue sticker will be provided
  •  For Metered Taxis, a yellow sticker will be provided
  •  For Coupon Taxis, a green sticker will be provided

9. Proceed  to the verification booth. Present your passport and the QR code sent to you after accomplishing the e-CIF. 

For non-Filipinos: In compliance with Philippine regulations, laboratory partners must secure a photocopy of your passport and proof of accommodation/residence in the Philippines.


10. Pay for your RT-PCR Test. The test costs Php 4,000 and you may pay in cash (PHP or USD), card, GCash, PayPal™, WeChat Pay, or Alipay. ATMs are available inside the terminal. You will be given three (3) barcode stickers. 

11. Receive a sticker indicating that you are holding a confirmed booking and that you have paid for your test. Place the sticker on the back of your passport.

12. Help Desks are available at the waiting area for passengers who do not have smart devices/phones. Charging stations are also available.

13. Clear with immigration and submit the Arrival Card. 

14. Claim your baggage at the designated carousel and clear with Customs Check. Submit the Bureau of Customs Form.

15. Submit the Affidavit of Undertaking before exiting the terminal. Proceed to your booked hotel through your preferred mode of transportation.

AT THE QUARANTINE HOTEL

16. Check in at your hotel and wait for the schedule of your test. On day 3 of your quarantine stay, you will receive a follow up e-mail that confirms the hotel you are staying in, and updates your health through an assessment checklist. You must answer this online form no later than day 4 of your stay. To confirm, visit the online portal at https://bit.ly/PALday6swab

On day 5 of your stay, our testing partner may contact you or your hotel to confirm your schedule and location. Please be reminded that your scheduled test may be postponed the next day or at a later date for any unforeseen circumstances (e.g., typhoons, flashfloods, strikes, shift in stricter community quarantine status, etc.).

Day 1 starts on the day you arrive in the Philippines. If you develop COVID-19 symptoms (e.g., dry cough, shortness of breath, loss of taste and/or smell, etc.) at any time before your scheduled test, please inform the hotel you are staying in so a medical or BOQ officer can assess and check up on you immediately.

17. On the day of your test, please present your passport, QR code, and payment receipt to the personnel who will administer your test. To follow up on your test results, you may contact our testing partner through the following channels:

18. Your accommodation and food during your stay including fees due to required extensions will be at your own expense. Delivery of food and other essentials to your room are subject to the rules and regulations of the hotel.

GOING HOME


19. If you test positive, the BOQ shall transfer you to a designated hospital for further medical management. 

If you test negative, your test result will be released on day 9 of your quarantine stay. After, you may obtain your BOQ medical certificate via the DOH-BOQ certificate page and e-mailing boq.qc1@gmail.com the following details: Complete Name, Complete Address, Current Hotel & Room Number, Country of Origin, Date of Arrival to the Philippines, Number of Quarantine Days and an Attachment of your OFFICIAL test result (screenshot or file with password).

You are allowed to check out only on the tenth day of your stay, even if your test results and certificate are released at an earlier time. Present your test result together with your medical certificate to the assigned quarantine personnel at your hotel for clearance. For a hard copy of your certificate, printing services will be available at your hotel. 

To follow up on your request, you may call the BOQs landline at (02) 5318-7500, or through these mobile numbers: 0961-899-0779, 0951-210-8105, or 0926-629-0723.

20. Once cleared, you can call your relatives and respective Local Government Units (LGU) to pick you up or arrange for your transportation going home. Please complete your 14-day quarantine or self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams (BHERT).