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Update your Contact Details while it’s not too late

 

 

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All passengers, especially those who booked through our Travel Agency partners, are required to provide updated contact information to avoid missing out on any important updates such as unwanted delays, cancellation and sudden travel rules and requirements of your destination. Here are the easy steps that you can follow:


1. Go to ‘Manage Booking’ 

2. Input your Booking reference and Last Name to retrieve your booking

3. Click 'Modify Travellers Details'

4. Update your mobile number, email address and click 'Continue'

 

 

TRAVEL REQUIREMENTS OVERVIEW
General Requirements

MEDICAL DOCUMENTS

  • Recognized Proof of Vaccination

      • Under the prevailing inbound control measure requirements, all persons arriving from overseas places can only board a flight for Hong Kong if they are fully vaccinated and hold recognized vaccination records.
      • Proof of vaccinations issued by Bahrain, the Dominican Republic, Egypt, Mauritius, Vanuatu, Namibia, Kyrgyzstan, Kuwait, Peru, Benin, Jordan, Suriname and Lesotho shall also be accepted 
      • Following passengers will be allowed to board for Hong Kong:
        • Unfit for vaccination due to health reasons with relevant proof from a medical practitioner; or
        • Received one dose of recognized COVID-19 vaccine with a recognized vaccination record and certified by a medical practitioner that he/she is unfit to receive the second dose of COVID-19 vaccine because of health reasons

  • Negative COVID-19 Test (RT-PCR) Result valid within forty-eight (48) hours prior departure to Hong Kong
  • EXEMPTION: Children aged 3 years old and below and Transit Passengers (with 72 hours lay-over) are no longer required to present negative RT-PCR test result.
  • Negative COVID-19 Test Result Test Report and
  • Documentary proof showing the laboratory or healthcare institution is recognized or approved by the relevant authority of the government or showing that laboratory or healthcare institution is ISO 15189 accredited
  • Negative COVID Test (Antigen) Result taken with 4-6 hours prior to time of departure (effective April 01, 2022)
    • As an additional safety measure, PAL shall require ALL passengers bound for Hong Kong to present a negative Antigen Test result
    • Antigen Testing may be taken by PAL Hong Kong-bound passengers from the PAL testing facility at NAIA Terminal 2, North Wing, free of charge.
    • Register to the PAL Laboratory Partner e-CIF to secure a slot at the NAIA Terminal 2 testing facility

TRAVEL DOCUMENTS

    • EXEMPTION: The following are not required to present Confirmation of Room Reservation in a DQH
  • Travelers with Consular Corps Identity Cards (CCIC)
  • Family Members of Travelers with Consular Corps Identity Cards (CCIC)
    • Designated Quarantine Facility (DQF) [Designated Quarantine Facilities Press Release] for Foreign Domestic Helpers (FDHs)
    • Guests are required to fill in the Declaration / Information Collection Form which is applicable to the following guests to be fully-aware of the relevant directions made by SFH under Cap. 599L and Cap. 599F and confirm their information to us and the completed form is to be kept on the premises for 31 days for checking required by the HK Government.
  • Holding a COVID-19 vaccination medical exemption certificate without a QR code; or
  • Holding a vaccination record of having received COVID-19 vaccine(s) outside Hong Kong1, without a relevant QR code issued in Hong Kong; or
  • Children aged below 12 not accompanied by an adult; or
  • Specified person not required to use “LeaveHomeSafe” mobile application 
  • A copy of an accomplished Vaccine Pass Form can be presented if the traveler failed to register to the LeaveHomeSafe mobile application.

 

Special Requirement for Transit Travelers 

  • Flight bookings in the same air ticket 
  • Travelers should be checked-thru at the origin port with their boarding pass printed and baggage tagged-thru to the final destination. 
  • Layover time during transfer/transit is only within seventy-two (72) hours 

 

Quarantine Requirements.

  • Upon the arrival of travelers, Rapid Antigen Tests (RATs) will be added to the "test-and-hold" arrangement at the airport.
  • Effective March 1 2022, all Foreign Domestic Helpers coming to work in Hong Kong may choose to undertake compulsory quarantine at either designated quarantine facilities (DQFs) or designated quarantine hotels (DQHs)
    • Effective March 15, 2022, Rambler Garden Hotel, Courtyard Mariott Hong Kong and Shatin Hotel can accommodate foreign domestic helpers for designated quarantine.  
  • Post arrival test for all inbound travelers will still be required
    • If the traveler tested positive, he/she will have to extend his/her quarantine for fourteen (14) days. The traveler in quarantine will also have to undergo Rapid Antigen Testing everyday in the quarantine hotel but RT-PCR test on the 5th and 12th day.
    • Traveler must also undergo compulsory PCR-based nucleic acid testing by professional swab sampling on the 12th day of arrival at Hong Kong in a Community Testing Centre (CTC) or mobile specimen collection stations for free, or at recognized local medical testing institutions (self-paid).

 

NOTE: The Smoking (Public Health) Amendment Bill 2019 which aims at banning the import, manufacture, sale, distribution and advertisement of alternative smoking products (ASPs) such as e-cigarettes and heat-not-burn cigarettes will come into operation in April 2022. Inbound travellers carrying ASPs to enter the territory will be banned. The maximum penalty is six months imprisonment and a fine of fifty thousand HK Dollars.

 
 

 

  • As of January 01, 2021
           -            Extension of Presidential Proclamations 10014 and 10052:                               
              https://travel.state.gov/content/travel/en/News/visas-news/extension-of-presidential-
              proclamations-10014-and-10052.html

Hong Kong (HKG)

(Please check latest updates from your country of destination)

 PAL Pre-flight requirement
 

We want to make sure you travel safely with PAL. As an additional safety measure**, effective April 01, 2022, Philippine Airlines shall require ALL passengers bound for Hong Kong (HKG) to present a negative antigen test result taken within 4-6 hours prior to time of departure on the day of the flight.

 

This is in addition to the presentation of a negative RT-PCR Test result as required by the Hong Kong government.

 

Antigen Testing may be taken by PAL Hong Kong-bound passengers from the PAL testing facility at NAIA Terminal 2, North Wing, free of charge. Passengers should:

 

  • Register to the PAL Laboratory Partner e-CIF to secure a slot at the NAIA Terminal 2 testing facility;
  • Go to the NAIA Terminal 2 testing facility as early as 4 to 6 hours prior to departure to get your Antigen Test. Please present your PAL Laboratory Partner e-CIF QR Code, Passport and PAL ticket upon entry to the PAL testing facility. Result will be released in 30 minutes after the test is taken.

 

Note: For flights departing at 07:55AM, the test must be taken before 6:00AM on the day of the flight. Testing cut-off is at 6:00AM.

 

  • Present the negative Antigen Test result along with the other health and travel requirements to Hong Kong upon check-in at the airport:
    • A recognized vaccination record by the government of Hong Kong;
    • A proof of negative result of a PCR-based nucleic acid test for COVID-19 within 48 hours (including documentary proofs that the lab is ISO15189 accredited, or Government recognized); and
  • A confirmation of room reservation in a Designated Quarantine Hotel (DQH)/Designated Quarantine Facility (DQF) for 7 nights (if opting for early discharge from compulsory quarantine upon fulfilment of relevant conditions) or 14 nights (if not opting for early discharge from compulsory quarantine) starting on the day of arrival at Hong Kong in a designated quarantine hotel (DQH)

 

Passengers are required to undergo testing for COVID-19 upon arrival in Hong Kong and are expected to follow quarantine protocols as mandated by the government of Hong Kong.

 

Passengers may also present a negative Antigen Test result from other laboratories but at their own expense.

 

You may avail of the test through PAL’s laboratory and testing partners or go to the Department of Health website for the list of accredited COVID-19 Testing Labs.

 

Passengers who test positive for COVID-19 from their Antigen are not allowed to board PAL flights, regardless if the result of the RT PCR Test taken prior is negative. This is due to Hong Kong Authority’s report that some passengers who test negative in their RT PCR test, test positive upon arrival in Hong Kong. Passengers who present a positive RT PCR test will automatically not be allowed to board.

 

**As per the General Conditions of Carriage govering the ticket
Travel Restrictions

Reiteration on the Smoking (Public Health) (Amendment) Ordinance 2021 

  • The laws of Hong Kong strictly prohibit the import of alternative smoking products, including electronic smoking products, heated tobacco products and herbal cigarettes. The maximum penalty is six months’ imprisonment and a fine of fifty thousand dollars. See pamphlet for this Ordinance for more information.

Tightened Transfer/Transit services at Hong Kong International Airport (HKIA)

  • The passenger Transfer/Transit services via HKIA suspension for persons who have stayed in Group A (High Risk) specified places under the Prevention and Control of Disease regulation (Cap 599H) will be extended until March 15, 2022.
COVID-19 Health Requirements

Arrangements for Foreign Domestic Helpers (FDHs) who travels from Indonesia or the Philippines to Hong Kong effective August 30, 2021. FDHs can board flights for Hong Kong if they present the following documents:

  • A negative result proof of a polymerase chain reaction-based nucleic acid test (RT-PCR) for COVID-19 with specimen collected within 48 hours before the scheduled time of departure of the aircraft;
  • A recognized vaccination record. Please click this link to view sample vaccination records issued by the Hong Kong, the Philippine and Indonesian authorities;
  • For FDHs who received full vaccination in the Philippines: confirmation of room reservation at a Designated Quarantine Facility (DQF) for not less than 21 nights starting from the day of arrival in Hong Kong. At present, the following are the only DQF: Silka Tsuen Wan, Rambler Garden Hotel in Tsing Yi and Regala Skycity Hotel (Lantau island) (effective January 01, 2022)  
  • Employers of FDHs and employment agencies (EAs), starting from 9:30am on October 25, may reserve a room through the online booking system of the Rambler Garden Hotel (www.ramblerhotels.com/garden)  

  • Starting from 1 January 2022, Penny's Bay Quarantine Centre (PBQC) will cease admitting FDHs for quarantine.  Those FDHs who have reserved rooms and will check-in at PBQC on 1 January 2022 or after (rooms have been reserved up to 20 January 2022) will be arranged to check in at Regala Skycity Hotel direct upon arrival in Hong Kong.  Therefore, there will be FDHs holding a confirmation email on PBQC booking with check-in dates falling within the period from 1 to 20 Jan 2022.  These FDHs should be allowed to broad a flight to Hong Kong and will be sent to Regala Skycity Hotel for quarantine upon arrival.  

  • The arrangement for FDHs’ quarantine at DQFs is applicable to FDHs who have been fully vaccinated in regions where Hong Kong has reached recognition agreement arrangement on their vaccination records (the currently applicable regions include Bangladesh, Cambodia, India, Indonesia, Malaysia, Nepal, Pakistan, the Philippines, South Africa, Sri Lanka and Thailand, etc.  For the full list of applicable regions, please visit: https://www.coronavirus.gov.hk/pdf/places_of_issuance_recognised_vaccination_records.pdf.   As for FDHs who have received full vaccination in Hong Kong, they may undergo compulsory quarantine at Designated Quarantine Hotels https://www.coronavirus.gov.hk/eng/designated-hotel.html or a DQF. 

  • See Sample DQF Confirmation Email
  • For FDHs who received full vaccination in Hong Kong: confirmation of room reservation at a Designated Quarantine Hotel (DQH) for not less than 21 nights starting from the day of arrival in Hong Kong. The list of the fourth-cycle and fifth-cycle DQHs have been uploaded to the dedicated website (www.designatedhotel.gov.hk).  

 

 

Required Forms

-          Video Guide for DTS collection:

-          English: https://youtu.be/SUT-kbTVV3s 

-          Chinese: https://youtu.be/twyQNZrptZY

  • All inbound travelers are required to submit health declaration form. Travelers can submit the form online, https://www.chp.gov.hk/hdf/
  • After submitting the online form, the system will generate a QR code. Please save the result and show it to the border control point staff upon entering Hong Kong. The QR code is valid for 48 hours for arrival via Hong Kong International Airport (For arrival via land control points, the QR code is valid for 24 hours).
  • Currently, paper health declaration form is not applicable to travelers arriving in Hong Kong via the Hong Kong International Airport, Passenger Clearance Building of Hong Kong-Zhuhai-Macao Bridge Hong Kong Port and Passenger Terminal Building of Shenzhen Bay Control Point. If travelers have problems with the online form (e.g.no applicable mobile device), they may seek assistance from staff of the Department of Health upon arrival in Hong Kong.
  • PH Bureau of Immigration (BOI) Declaration of acknowledging the risks involved in travelling. Click to download the BOI Declaration form.
  • For passengers whose COVID-19 test will be taken from any of PAL’s Partner Laboratories, please register to PAL Laboratory Partner e-CIF as early as 5 days before departure.

Other Requirements

  • Sign-on Sea Crew

-          Signing on crew members should only arrive Hong Kong when their vessels are berthed in Hong Kong and should get onboard immediately upon arrival

-          Shipping companies/agents shall submit the Estimated Time of Arrival (ETA) and Estimated Time of Departure (ETD) of vessel together with the details of the sign-on and sign-off crew to be changed (including their names and flight schedules) 72 hours prior arrival of the vessel for the Marine Department (MarDep)’s approval.

-          Signing-on crew members arriving Hong Kong at the Hong Kong International Airport (HKIA) must have a negative result of SARS-CoV-2 nucleic acid test at an ISO 15189-accredited or a laboratory recognized by the Government where the laboratory is located with the specimen collected within 48 hours prior to boarding the flight to Hong Kong. Upon arrival they must only use the designated channel within the HKIA to arrive at the designated pick-up point. They should wear masks during the entire journey from the HKIA to the vessel.

-          Shipping companies/agents should declare on a letter of certification that the signing-on crew member concerned has been tested negative for SARS-CoV-2 nucleic acid with the specimen collected within 48 hours prior to boarding the flight to Hong Kong. The letter should also include an emergency local contact phone number for prompt contact with the concerned crew under emergency situation.

-          Signing-on crew members are required to present MarDep’s approval letter, the negative test report, and letter of certification to staff of DH when he/she enters Hong Kong at HKIA. The shipping companies/agents should prepare at least one copy of the certification letter to be carried by each crew when arriving Hong Kong for submission to DH staff. Crew members who fail to present and submit the abovementioned documents to DH staff will be denied entry, and the shipping companies/agents concerned are required to arrange these crew members to fly back to their originating country(ies) forthwith.

-     Valid Seaman's Visa

-     Seaman's Book

-     Original Copy of the Letter of Guarantee

 

Other Information

  • For the latest advice, information and resources, go to:

- the Government's thematic webpage (https://www.coronavirus.gov.hk/eng/high-risk-places.html)

- For the list of designated quarantine facilities, please visit: https://www.fdh.labour.gov.hk/en/home.html

- For the list of designated quarantine hotels, please visit: https://www.coronavirus.gov.hk/eng/designated-hotel.html

- For more details regarding Cap.599H, please refer to the Government's thematic webpage (https://www.coronavirus.gov.hk/eng/high-risk-places.html)

https://www.iata.org/en/programs/covid-19-resources-guidelines/covid-gov-mitigation/

https://www.iatatravelcentre.com/world.php