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Choice Seats Neighbor-Free


What is Choice Seats Neighbor-Free?
Choice Seats Neighbor-Free gives passengers a more comfortable Economy Class experience by having the seat/s next to them vacant all throughout the flight.

Who are eligible to avail Choice Seats Neighbor-Free?
Choice Seats Neighbor-Free is available to passengers with confirmed Economy Class tickets provided there are no pre-arranged service requests, such as but not limited to medical assistance, unaccompanied minor assistance, and wheelchair assistance.

How can I avail Choice Seats Neighbor-Free? 
Easily purchase Choice Seats Neighbor-Free as you check-in online within 24 hours before your flight. The acceptable form of payment is only credit card – Visa, Mastercard, and JCB.

Why am I unable to see the Choice Seats Neighbor-Free option during online check-in?
The Choice Seats Neighbor-Free option is dependent on seat availability, route, travel date, and other similar requirements as defined by Philippine Airlines.

Can I purchase Choice Seats Neighbor-Free at the airport? 
No, Choice Seats Neighbor-Free is only available during the online check-in process through credit card payment.

How many extra seats can be reserved per passenger? 
A qualified passenger may avail up to a maximum of three Choice Seats Neighbor-Free depending on the aircraft assigned for the flight.

Will I get to choose my seat upon purchase of Choice Seats Neighbor-Free?  
No, the system will automatically assign seats. Passengers may be accommodated to a different seat/row versus their original seat reservation.  Changing of seat assignments will not be allowed once the purchase is confirmed even at the airport check-in counter.

Will I be seated together with my travelling companion if I avail Choice Seats Neighbor-Free?
Travelling companions who availed of Choice Seats Neighbor-Free will be seated together provided they are booked in one booking reference and depending on seat availability.

How will I know that my request for Choice Seats Neighbor-Free is confirmed? 
After purchasing Choice Seats Neighbor-Free during online check-in, you will receive an email confirmation indicating your flight date, flight origin and destination, number of seats purchased, assigned seats, and total amount charged. Guaranteed seating will be reconfirmed upon check-in at the airport and boarding the aircraft.

Is Choice Seats Neighbor-Free guaranteed?
Certain unavoidable circumstances such as but not limited to aircraft change, flight schedule or instances due to safety, security, and operational concerns may require us to change your seat. The guarantee of your Choice Seats Neighbor-Free will be reconfirmed during check-in and boarding. In an unlikely event that extra seat assigned to you is not provided, a full refund will automatically be processed to your credit card after your flight. 

Are there additional benefits that comes with Choice Seats Neighbor-Free? 
Purchase of Choice Seats Neighbor-Free only guarantees the comfort of having vacant seats adjacent to your seat for a more comfortable Economy Class experience.

Can I cancel the Choice Seats Neighbor-Free once confirmed? 
Voluntary cancellation or change of confirmed Choice Seats Neighbor-Free is not permitted. Changes to your paid extra seats will occur only in the event of irregular operations, including, but not limited to, flight cancellations, aircraft change due to safety, security or operational reasons.

Can I still purchase Choice Seats Neighbor-Free on my next flight?  
Yes, you may avail Choice Seats Neighbor-Free upon online check-in, following the same terms and conditions.