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We are upgrading our systems to serve you better


During the upgrade, we continue to operate our scheduled flights but our online check-in services are temporarily unavailable and will resume by March 26, 2019.


Passengers whose flights fall on these dates are advised to arrive early for check in at the airport and to bring a printed or digital copy of their ticket or receipt together with their government issued ID or passport. Thank you for your patience and understanding.

Note: Only bookings made on or after March 24, 2019 may use this facility

Passenger holding confirmed Economy tickets may check eligibility here. Modification on your bid must be made 36 hours prior to flight departure. The offer/bid for an upgrade is in addition to the original ticket price per person.

We are upgrading our systems to serve you better


During the upgrade, we continue to operate our scheduled flights but our Manage Booking and myPAL Upgrade Services are temporarily unavailable. Manage Booking Service will resume on March 25, 2019 (only for flights booked starting March 24, 2019) while MyPAL Upgrade Service will resume on March 26, 2019.


Passengers are advised to arrive early for check in at the airport and to bring a printed or digital copy of theirticket or receipt together with their government issued ID or passport. Thank you for your patience and understanding.

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