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よくある質問

PAL's System Upgrade to Amadeus Altea
The Passenger Service System or PSS is the heart of an airline’s IT infrastructure and is the system responsible for managing several customer transactions with airlines from booking a ticket to boarding the flight, and servicing after one’s flight.
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Cash Payment via Payment Centers
Passengers can now easily pay for their PAL flights book through our website or the Reservation Hotline in Cash via and conveniently head on to any of our over 20,000 partner payment centers nationwide.
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アリペイ
アリペイはオンラインで購入する際の支払いを保護するエスクローサービスです。アリペイを使用してお支払いすると、予約を完了しアリペイ支払い詳細を入力して処理した後に販売者へ支払いが行われます。
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お支払い方法(クレジット/デビットカード以外)
Pay at your convenience. Over the counter or at any partner establishments, for bookings you made through our website.
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ボラカイ島再開
はい。ボラカイ島2018年10月26日、公にオープンしますが、観光に対して厳しい規制がございます。
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有料事前座席指定
Get extra comfort in Economy Class as you enjoy more personal space and easier disembarkation with PAL Choice Seats.
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Eチケット
An e-ticket is an electronic version of the paper ticket, which is stored in the airline's computer system. Since the airline keeps the ticket, it eliminates the need for the passenger to carry a paper ticket.
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Flight Changes, Delays, or Cancellations
Flight changes, delays, or cancellations happen with any airline. Know why they happen, how to stay updated, and what you may expect from us when they occur.
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Flight Notifications
Flight Notifications are e-mail alerts that notify you of flight schedule changes. For PAL to be able to send you Flight Notifications, we will need your up-to-date contact information (e.g. mobile number and e-mail address).
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Flight Status
Flight Status is where you get informed of updated flight arrivals and departures (2 days before and after your scheduled flight).
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予約の管理
Manage Booking feature enables PAL passengers with existing tickets to make flight adjustments such as rescheduling and rerouting of previously booked/ ticketed PAL tickets on their own from www.philippineairlines.com.
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乗り継ぎ必要時間
乗り継ぎ必要時間 は到着するフライトと出発するフライトとの間の接続を考慮された、航空会社と空港当局の間で事前に合意された乗継時間です。
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周遊航空券
周遊航空券は2つ以上の目的地がある旅程です。オンライン予約では、国際線または国際線とフィリピン国内線を組み合わせて最大6つのフライトを予約することができます。
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myPAL Upgrade
myPAL Upgrade is a service offered by Philippine Airlines that gives you an opportunity to make an Offer at an amount you are willing to pay to get an upgrade from Economy Class to a higher class cabin.
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オンライン予約
Online Booking accepts booking of flights and purchasing tickets online on PAL's domestic and international itineraries.
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オンラインチェックイン
オンラインチェックインはインターネット上のフライトを確認するプロセスです。このオンライン機能により、空港に到着する前にチェックインして希望の座席を選択することができます。
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PALネイティブモバイルアプリ
PAL ネイティブ モバイル アプリはユーザーがモバイルデバイスを使用してフライトの検索と予約、プリペイドバゲージの追加、OFW免税やチェックインを可能にするプラットフォームです。
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空港使用料のご返金
Passenger Service Charge (PSC), also known as Terminal Fee, is a fee charged by the Philippine Government or Philippine airport authorities for the use of airport terminal facilities.
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PayPal
What is PayPal? PayPal is a service that enables you to pay online. Speed through checkout with PayPal, no need to enter all your financial information every time you shop. Plus, you can pay with your credit card without exposing your credit card number.
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諸税・手数料・サーチャージ等
The Travel Tax is a levy imposed by Philippine government on individuals who are leaving the Philippines irrespective of the place where the air ticket is issued and form or place of payment, as provided for by Presidential Decree (PD) 1183.
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アメリカ合衆国運輸保安庁(TSA)
Transport Security Administration (TSA) Pre-check program aims to deliver the most effective transport security from and within US territories.
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