Travel Advisory

Cebu arrivals for flights from Japan and Malaysia

07 7 2020

Advisory No. 91

As of July 8, 2020


Attention - Passengers departing from:

Tokyo Narita (PR 427) on July 10

Osaka Kansai (PR 411) on July 10

Kuala Lumpur (PR 526) on July 12


The following PAL flights will be re-routed to land in CEBU (Mactan Cebu International Airport - CEB) instead of in Manila, because of quarantine processing limitations at Manila airport. The rerouting to CEBU is necessary to avoid a full cancellation of your flight.

• PR 427 departing Tokyo Narita (NRT) on July 10

-- will operate as PR 5427 (Narita- Cebu), departing NRT at 3:40 PM, and arriving in CEB at 7:40 PM.


• PR 411 departing Osaka Kansai (KIX) on July 10

-- will operate as PR 5411 (Osaka- Cebu), departing KIX at 3:30 PM, and arriving in CEB at 7:00 PM.


• PR 526 departing Kuala Lumpur on July 12

-- will operate as PR5526 (Kuala Lumpur to Cebu), departing KUL at 12:20 PM AM and arriving in CEB at 4:50 PM.


You will undergo the required COVID testing in Cebu rather than in Manila, and quarantine at a Cebu hotel accredited by the Philippine health and tourism authorities.


Once you receive a negative test result (usually within 24 to 48 hours of the test), PAL will fly you from Cebu to Manila at no extra charge. Please note that the cost for the COVID tests and the quarantine hotel will be borne by the traveler, whether the tests and quarantine take place in Cebu or Manila (except that, for Overseas Filipino Workers - OFWs, the government will shoulder the cost of tests and accommodation).



Please book your Cebu hotel accommodation prior to your departure. You may choose from this list of accredited hotels. For the updated list, please click on this link --https://www.philippineairlines.com/en/~/media/files/coronavirus/accredted%20doh%20hotels%20cebu_03jul.pdf?la=en

We suggest that you book your hotel for at least two (2) nights, in line with the expected 24 to 48 hours processing time to receive the COVID test results. Please show a copy of your hotel reservation as you check in for your PAL flight to the Philippines.



Mactan Island, the site of Mactan Cebu airport, is presently under a more relaxed GCQ or General Community Quarantine status. This includes the many hotels on Mactan Island that have been accredited by the Department of Health (DOH).

Mandaue City and most of the Province of Cebu are likewise under GCQ or the even more relaxed Modified GCQ status.


Only Cebu City proper has been classified under the stricter ECQ or Enhanced Community Quarantine status until July 15. "Cebu City" refers only to the specific urban area within the central city limits, and does not include the other cities and municipalities of Metro Cebu (such as Mandaue, Danao, LapuLapu, Cordova, Carcar, etc.) that are classified as GCQ or MGCQ.



This new option to land in Cebu is one solution (to the quarantine arrival limitations) that we have worked out with airport and health authorities, so that we can serve the thousands of travelers who have urgent and essential reasons to travel home to the Philippines.

Our aircraft and our crew are ready to fly you home, and we will do what we can to make this possible. Thank you for your patience and understanding in this challenging time.


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