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Travel Advisory

Extended flight cancellations on routes to Korea, mainland China/HK/Macau/Taiwan, Qatar, due to COVID-19 travel restrictions

13 3 2020

PHL Local Time:March 14, 2020
Travel Advisory #25


Philippine Airlines is compelled to extend or continue until late April 2020 the flight cancellations and/or flight reductions on certain key Asian routes related to COVID-19 travel restrictions as follows:

FLIGHT CANCELLATIONS:

Doha, Qatar - CANCELLED:
March 16 to March 22
PR 684 Manila- Doha / Wednesday, Thursday, Friday, Sunday
PR 685 Doha- Manila / Wednesday, Thursday, Friday, Sunday

Taipei - CANCELLED*:
March 31 to April 30
PR 890 Manila- Taipei / Tueday, Thursday, Saturday
PR 891 Taipei- Manila / Tueday, Thursday, Saturday

March 29 to April 30
PR 894 Manila- Taipei / Daily
PR 895 Taipei- Manila / Daily

Mainland China - CANCELLED:
March 29 to April 30
PR 358 Manila- Beijing / Tuesday, Thursday, Friday, Saturday
PR 359 Beijing- Manila / Tuesday, Thursday, Friday, Saturday

March 29 to April 28
PR 360 Manila- Beijing / Tuesday, Sunday

March 30 to April 29
PR 361 Beijing- Manila / Monday, Wednesday

March 29 to April 30
PR 336 Manila- Shanghai Pudong / Daily
PR 337 Shanghai Pudong - Manila / Daily

March 30 to April 30
PR 334 Manila- Xiamen / Monday, Thursday, Saturday
PR 335 Xiamen- Manila / Monday, Thursday, Saturday

March 29 to April 29
PR 330 Manila- Xiamen / Tuesday, Wednesday, Friday, Sunday
PR 331 Xiamen- Manila / Tuesday, Wednesday, Friday, Sunday

March 29 to April 30
PR 356 Manila- Quanzhou (Jinjiang) / Daily
PR 357 Quanzhou (Jinjiang) – Manila / Daily

March 29 to April 30
PR 382 Manila- Guangzhou (Canton) / Daily
PR 383 Guangzhou (Canton)- Manila / Daily
Hong Kong - CANCELLED

March 29 to April 30
PR 306 Manila- Hong Kong / Daily
PR 307 Hong Kong- Manila / Daily
PR 310 Manila- Hong Kong / Daily
PR 311 Hong Kong- Manila / Daily
PR 312 Manila- Hong Kong / Daily
PR 318 Manila- Hong Kong / Daily
PR 319 Hong Kong- Manila / Daily

April 30 to May 1
PR 313 Hong Kong- Manila / Daily

Macau - CANCELLED
March 29 to April 30
PR 352 Manila- Macau / Daily
PR 353 Macau- Manila / Daily

South Korea - CANCELLED
March 22- April 25
PR 466 Manila- Seoul Incheon / Daily
PR 467 Seoul Incheon- Manila / Daily

*Note: PR466/467 are operating on reduced frequency until 21March.

April 1- April 25
PR 468 Manila- Seoul Incheon / Daily
PR 469 Seoul Incheon- Manila / Daily

March 24 to April 25
PR 418 Manila- Busan / Daily
PR 419 Busan- Manila / Daily

*Note: PR418/419 are operating on reduced frequency until 23March

Note: March 29- April 25
PR 484 Cebu- Seoul Incheon / Daily
PR 485 Seoul Incheon- Cebu / Daily

April 2- April 24
PR 492 Clark- Seoul Incheon / Monday, Thursday, Friday, Sunday
PR 493 Seoul Incheon- Clark / Monday, Thursday, Friday, Sunday

*However, we continue to operate a reduced number of flights to/from Taipei Taoyuan International Airport. The following flights are IN OPERATION: 
PR 890 Manila- Taipei / Monday, Wednesday, Friday, Sunday
PR 891 Taipei- Manila / Monday, Wednesday, Friday, Sunday


OPTIONS FOR AFFECTED PASSENGERS

Affected passengers of cancelled flights have the following options:

1. Rebook their flight to a new travel date,  with rebooking fees waived;
2. Place the unused value of their ticket into a voucher for future travel use (for tickets issued through the PAL website, mobile app, PAL ticket office or Reservations Hotline);
3. Reroute their ticket on the same fare class without rerouting charges. Fare difference rules apply.

Please call Reservations Hotline (+63 2) 8855 8888 or visit the nearest PAL ticketing office for flight rebooking.

For holders of tickets issued by a travel agent, please contact or visit said travel agent for your rebooking needs.

Please note that this is a developing situation and further changes are likely depending on developments. We shall provide further updates.

PAL continues to coordinate closely with the government authorities in the interest of the health and safety of all our passengers.

Thank you for your understanding and kind cooperation.



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