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Travel Advisory

Must Download TRAZE CONTACT TRACING App

30 11 2020

Travel Advisory #124


Starting November 28, 2020, all passengers flying to and from any airport in the Philippines must download and register through Traze Contact Tracing, a unified and automated contact tracing app, before proceeding to the airport. This is a requirement of the Philippine Government authorities for ALL international and domestic passengers, whether arriving from or departing from any Philippine airport.


Here are the 3 easy steps to download and register on Traze Contact Tracing app: 

  1. Download Traze App from App Store, Google Play, Huawei App Store, Vivo or Oppo Store on their mobile phones. 
  2. Click on Register and tap on “Individual” 
  3. Start scanning your Traze QR Code at designated areas in the airport terminal. 

The app will enable the health authorities to notify travelers who may have had contact with a Covid-19 patient. These travelers are advised to self-isolate immediately and take other health and sanitation precautionary measures. 


Passengers who do not have mobile phones or any other mobile gadgets may go to the Malasakit Helpdesk at the airport for registration assistance to get a unique QR code. They may also ask a family member to register them with the app.


Traze help desks are also available at the terminal entrance and arrival areas of international airport terminals in the Philippines. Passengers traveling to the Philippines from overseas countries are advised to download the app before they embark on their trip.  


The use of the app is a directive of the Philippine Department of Transportation to make contact tracing easier, in support of governmental efforts to protect the public during this pandemic. The Traze app complies with Philippine Republic Act 1017 or the Data Privacy Act. (end)

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