联系我们
如需帮助，请联系我们。
如需预订航班或更改现有预订（重新预订、更改路线、退票），请联系菲航预订热线。
菲律宾马尼拉 – (+632) 8855-8888
7:00AM to 9:00PM (PH Time)
美国/加拿大 – 1-800-435-9725
2:00AM to 7:00PM (Hawaii Time)
5:00AM to 10:00PM (Pacific Daylight Time)
8:00AM to 1:00AM (Eastern Daylight Time)
| 国家/地区 | 城市 | 号码 | 营业时间（当地时间） |
| Philippines - Luzon | Batangas | (043) 779-8988 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Benguet | (074) 661-8898 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Bulacan | (044) 919-8800 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Cavite | (046) 419-8900 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Laguna | (049) 559-8200 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Laoag | (077) 600-8888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | La Union, San Fernando | (072) 687-8098 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Manila | (+632) 8855-8888 |
8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Nueva Ecija | (044) 960-7888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Pampanga | (045) 409-6888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Pangasinan | (075) 633-7888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Palawan | (048) 716-5188 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Tarlac | (045) 606-8898 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Luzon | Zambales | (047) 602-6888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Visayas | Cebu | (032) 340-0191 |
8:00 AM to 8:00 PM (PH Time) |
| Philippines - Visayas | Bacolod | (034) 458-6888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Visayas | Dumaguete | (035) 532-9888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Visayas | Iloilo | (033) 329-9888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Visayas | Tacloban | (053) 832-9878 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Visayas | Tagbilaran | (038) 412-1200 |
8:00 AM to 8:00 PM (PH Time) |
| Philippines - Mindanao | Butuan | (085) 975-9888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Mindanao | Cagayan de Oro | (088) 864-8788 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Mindanao | Cotabato | (064) 521-8078 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Mindanao | Davao | (082) 287-7788 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Mindanao | Dipolog | (065) 918-8888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Mindanao | General Santos | (083) 887-9888 | 8:00 AM to 8:00 PM (PH Time) |
| Philippines - Mindanao | Zamboanga | (062) 957-9888 | 8:00 AM to 8:00 PM (PH Time) |
| 中国区预定中心电话 | - | 400-100-2752 | 每天: 上午9:00 至下午 6:00 |
| 澳大利亚预定中心电话 | - | 1-300-887-822 02 9249 9900 |
周一至周五：上午 11:00 - 下午3:00 周末及节假日：休息 |
| 英国预定电话 | - | +44 808- 164-9888 | 每天: 8:00 a.m. to 8:00 p.m. (包含节假日) |
| 日本 |
- | 国际电话 81-3-5157-4362，日本国内电话 0570-783-483 |
周一-周六：8:30 a.m. - 6:30 p.m. 周日及公众假期：休息 |
| 菲航香港预定处 | - | (852) 2301 - 9300 | 每天: 9:00 a.m. - 6:00 p.m. |
如需联系任何菲航办公室，请就近接洽。选择国家/地区和城市。
您也可以直接联系以下办事处了解具体问题。
2号航站楼
2号航站楼
3F Mezzanine PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
(只供传媒查询)
Mezzanine Floor, PNB Financial Center
President Diosdado Macapagal Avenue
CCP Complex, Pasay City
周一至周五: 08:00 - 20:00 (马尼拉，菲律宾时间)
Mabuhay Miles 会员服务中心
5F PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
Change of plans?
The
provides flexible servicing options for rebooking, travel voucher conversion, and refunding at your convenience, wherever you are.Know the status of your request by using the new follow-up feature.
安全部门
PAL Gate 2, Andrews Avenue
Nichols, Pasay City 1300
电话: (+632) 8776-7499
电话: (+632) 8879-5686
电话: (+632) 8404-2534
美国DOT航空消费者保护部门（ACPD）邮寄地址:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590
http://www.dot.gov/airconsumer
关于需要登机前，航空公司客舱内需使用杀虫剂或喷雾杀虫剂的国家更多相关信息，请登陆:
https://www.transportation.gov/airconsumer/spray
网络登录帮助
残障人士相关问题（仅限往返美国航班）
希望与菲律宾航空分享您的旅行经历吗？点击以下“客户反馈”框，填写赞美、分享建议或举报投诉。
您也可给我们写信，寄送至：
Philippine Airlines, Inc.
Manager - Customer Relations
PO Box 1344
Makati City, Philippines
有残障人士如有特别协助请求，请填写残障人士协助表，或致电热线寻求协助。请注意，特别协助请求务必在航班起飞前至少48小时提出。
如果您对预订或机票有任何疑虑，请拨打热线电话或前往就近的菲航售票处。
关注您旅行体验，优先解决您的特殊需求。
请在航班起飞前48小时填写在线残障人士协助表，告知我们该如何在机场、飞行中甚至转机过程中为您提供帮助。
如果本表不能满足您的需求，或者您有其他特殊的需求或问题，请致电热线获得进一步的帮助。
如果您有与残障人士相关的任何问题（仅限往返美国航班），请拨打残障人士专线：(+63) 9175873376