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Travel Advisory

Cancellations due to Typhoon Odette (“Rai”)

18 12月 2021

Odette Advisory No. 5
19 December 2021 - UPDATE as of 12:00 PM


 
Cancellations due to Typhoon Odette (“Rai”)

 
PAL has cancelled the following flights on December 19 due to the aftermath of Typhoon ODETTE (international name “Rai”) and the closure of certain affected airports:


DOMESTIC FLIGHTS CANCELLED 
DECEMBER 19 – SUNDAY 


PR 2971/2972
Manila-Siargao-Manila

PR 2382/2383
Cebu-Siargao-Cebu

PR 1836/1861
Manila-Cebu-Manila

PR 1848
Cebu-Manila

 

PR 1785/1786 
Manila-Puerto Princesa-Manila

PR 2781/2782  
Manila-Puerto Princesa-Manila

We are also reinstating certain flights in time for the reopening of Mactan Cebu airport for domestic operations.

 

REINSTATED DOMESTIC FLIGHTS 
DECEMBER 19 – SUNDAY 

PR 453/454 
Manila-General Santos-Manila

PR 1848 
Cebu-Manila 

PR 1861 
Manila-Cebu

PR 1863 
Manila-Cebu



INTERNATIONAL FLIGHTS CANCELLED
DECEMBER 19 – SUNDAY 

PR 434/433
Cebu-Narita-Cebu 

 

NOTES ON OTHER INTERNATIONAL FLIGHTS AFFECTED:
- PR 153 Los Angeles-Cebu flights on December 16 and 17 were cancelled because of the continuing closure of Mactan Cebu International Airport to international operations. Affected passengers will be accommodated on the next available Los Angeles-Cebu and Los Angeles-Manila flights.
- PR 105 San Francisco-Manila on December is rescheduled to depart as PR 5105 the next day (December 17, Friday) at 2 PM;
- PR 116/117 Manila-Vancouver-Manila on December 17 is rescheduled to depart as PR 5116/5117 the next day (December 18, Saturday).


ATTENTION – THIS IS A DEVELOPING SITUATION; FURTHER CHANGES EXPECTED.

Even after the typhoon recedes and weather improves, it may take some time to restore normal schedules. Certain airports have sustained damage and have not reopened to flight operations, including Mactan Cebu airport. Also, we would need to reposition aircraft and undertake other operational adjustments based on the revised slots and clearances at the affected airports, in coordination with the airport and air traffic control authorities.

If you have a flight to or from any of the above areas, we advise you to check the status of your journey by logging on to 
www.philippineairlines.com to visit the flight status section, or checking further advisories on our Official PAL Facebook page.


Please do not proceed to the airport if your flight is cancelled, but instead avail of the rebooking options below.

FOR PASSENGERS OF CANCELLED FLIGHTS:

You have the option to:
    1. Rebook on the flight of your choice (on the same cabin class) within 60 days from original travel date with rebooking service fees waived;
    2. Refund your ticket cost; or
    3. Convert your PAL-direct issued ticket into Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one (1) year from date of issuance.

You may also opt to submit your requests via the myPAL Request Hub.


If your contact details are in our reservations records, you will be informed of the status of your flights via e-mail, telephone call or SMS/text.

For more information, you may call PAL hotline (02) (+632) 8855-8888 , visit 
www.philippineairlines.com or our Official PAL Facebook page.


Thank you for your understanding and cooperation.

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