The myPAL Request Hub provides flexible servicing options for rebooking, travel voucher conversion, and refunding at your convenience, wherever you are. Know the status of your request using the new follow-up feature.
Due to the evolving COVID-19 situation, PAL and the Philippine Government have issued precautionary measures, mandatory protocols and requirements for travelers. For passengers on international flights to the Philippines, please be guided on the arrival and quarantine procedures set by the government.
We encourage all passengers to follow the guide, register in advance, and pre-book their hotels as necessary to avoid any inconvenience and to experience faster processing upon arrival. Click on https://bit.ly/PALTravelsToPH for more information when traveling to the Philippines.
If you have a return flight, please take note of the travel rules, restrictions, and guidelines of your destination before departure. Click on https://bit.ly/PALTravelsFromPHfor more information when traveling from the Philippines.
By clicking Proceed, I confirm that I have read, understood and accepted that I am fully responsible for complying and obtaining the requirements for my travel.
