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Travel Advisory

CLOSURE OF CEBU AIRPORT TO INTERNATIONAL FLIGHTS FOR 2 DAYS

13 五月 2021

Travel Advisory No. 176

May 13, 2021

 

CLOSURE OF CEBU AIRPORT TO INTERNATIONAL FLIGHTS FOR 2 DAYS

 

The Cebu local authorities have announced the closure of Mactan-Cebu International Airport to arriving international flights of all airlines for two days, May 14 and 15, 2021.

 

As a result, we have canceled the following flight that was originally scheduled to land in Cebu during this period:

 

    -- PR 433 - Tokyo (Narita) - Cebu on May 14

 

We sincerely regret that we have no choice but to cancel this flight, despite our passengers having already pre-booked and confirmed their hotel rooms for the mandatory quarantine stays in Cebu.   

We will reach out to notify affected passengers directly by email or based on other contact information provided. PAL will continue to coordinate closely with government authorities to help our passengers, including cooperation in resolving quarantine and testing issues as necessary. 

Affected passengers of these cancelled flights may:  

1. Convert your ticket to a Travel Voucher; 

 

2. Avail of unlimited rebooking (no rebooking fee) until December 31, 2021. If you will be completing your travel in the same booking class by June 30, 2021 (or ticket validity, whichever comes first), there will be no fare difference charge; 

 

3. Refund your ticket without penalties. 

 

You may request any of the options via the myPAL Request Hub at https://mypal.vip/url/RequestHub

 

Again, our sincere apologies for the inconvenience. Thank you.

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