Travel Advisory

Flights from Dammam and Riyadh on March 19 to land in Cebu

17 三月 2021

Advisory No. 155
as of 17 March 2021 06:00 PM


Attention:  Passengers departing from DAMMAM and RIYADH on March 19


Your PAL flight will be re-routed to land in Cebu (Mactan Cebu International Airport) instead of in Manila, because of quarantine capacity limitations at Manila airport. The re-routing to Cebu is necessary to avoid a full cancellation of your flight. More details:

  • PR 5687 on March 19 will depart from Dammam at 04:40 PM and arrive in CEBU at 07:30 AM next day (March 20)
  • PR 5655 originally set for March 18 is now re-set to depart from Riyadh on March 19 at 07:40 PM and arrive in CEBU at 11:30 AM next day (March 20)



You will undergo a facility-based quarantine while waiting for your RT-PCR test administered on day six (6). Day one (1) starts on the day of your arrival.

Re-routing to CEBU


1. Register via the online MCIA Passenger Arrival Registration Form through this link: https://mactancebuairport.com/covid-19-registration. All arriving international flight passengers are REQUIRED to register not earlier than five (5) days prior to departure. A Travel Registration Number (TRN) will be generated once registration is complete.

For land-based OFWs, register to the OFW Assistance Information System (OASIS): http://oasis.owwa.gov.ph/

For non-OFWs and eligible non-Filipinos, please ensure to have a confirmed booking at a hotel accredited by tourism and health agencies and for at least 6 nights. Passengers arriving before hotel standard check-in times are encouraged to book an additional night to ensure room availability. Visit the MCIA COVID-19 International Arrival Advisory page or Please click here for the list of DOH-Inspected Hotels in Cebu: https://bit.ly/3rf3D6Q


2. For non-OFWs and eligible non-Filipinos, you may also pay for your RT-PCR Test in advance or upon arrival, which costs PHP 4,100. To pre-pay, follow these steps:

After completing your online registration and once you receive your barcode/TRN, pay at least 48 hours before your scheduled arrival date. The following are the available payment methods:

    • Bank Transfer or Direct Deposit (indicate passenger’s full name and arrival date in the details/notes section):
      United Coconut Planters Bank (UCPB) – SM City Cebu Branch


Account Number: 00-318-1044-220

Swift Code: UCPBPHMM

  • Money Remittance Centers:
    You may ask someone to visit the following money remittance centers: Palawan, Cebuana Lhuillier, M Lhuillier, LBC, Western Union, etc.
    Payee: Janna Ragas
  • Other Methods: you may ask someone to visit Prime Care Medical Clinic located at APM Mall, across SM City Cebu, North Reclamation Area, Cebu City.

Once payment is done, fill out the Prime Care Prepayment Form via https://bit.ly/PrimeCarePrepayment. Present the prepayment confirmation at the Cashier Counter upon arrival. Cash and credit card are also accepted to process payment.


3. During your flight, accomplish the Health Declaration Form and Arrival Card.


4. Listen to the briefing conducted by the Bureau of Quarantine.

5. Upon deplaning, present your TRN (generated after registering through the online MCIA Passenger Arrival Registration Form), passport, boarding pass, and Health Declaration Form at the Validation Counter and claim your barcode for identification. Keep the barcode until the day of your test.

6. Proceed to thermal scanning by the Bureau of Quarantine (BOQ).

7. Clear with immigration and submit the Arrival Card.

8. At the arrival reclaim hall, proceed to your respective desks for a briefing:

  • For land-based OFWs, proceed to the Overseas Workers Welfare Administration (OWWA) Desk
  • For sea-based OFWs, proceed to the Maritime Industry Authority (MARINA) Desk
  • For non-OFWs, proceed to the cashier and pay for the COVID-19 RT-PCR Test. The tests costs PHP 4,100.00 and you may pay via cash (in PHP) or Visa cards. Currency exchange is available at the terminal.

9. Claim your baggage at the designated carousel.

10. Go through Customs Check and your respective agencies/hotel representatives shall assist you to your designated shuttle/bus that will transfer you to your assigned hotel.


11. Check in at your hotel and wait for your scheduled test, which is on day 6 of your quarantine stay.


Day 1 starts on the day you arrive in the Philippines. If you develop COVID-19 symptoms (e.g., dry cough, shortness of breath, loss of taste and/or smell, etc.) at any time before your scheduled test, please inform the hotel you are staying in so a medical or BOQ officer can assess and check up on you immediately.

12. For OFWs, your accommodation and food during your stay will be shouldered by the Philippine government. For non-OFWs, your accommodation and food during your stay will be at your own expense. Delivery of food and other essentials to your room are subject to the rules and regulations of the hotel.



13. If you test positive, the Bureau of Quarantine will transfer you to a designated hospital for further medical management.
If you test negative, you will receive the test result via e-mail from the BOQ. 

For inquiries on test result, please contact the Bureau of Quarantine (BOQ) via boq@gmcac.ph or call (032) 494-7000, 7688 to 7690.

14. You may call your relatives or respective Local Government Units to pick you up at your hotel or arrange your own transportation. If your ticket’s original destination is in Manila or outside Cebu Province, Philippine Airlines shall accommodate you on the next flight available to your final point of arrival (e.g., CEB-MNL, CEB-DVO, etc.). 


• For Land-Based OFWs, you may coordinate with OWWA or use the OWWA Uwian Na (https://bit.ly/382YOFQ) portal for further transportation needs after your final point of arrival.
• For Sea-Based OFWs, you may coordinate with your Local Manning Agency (LMA) for further transportation needs after your final point of arrival.
• For non-OFWs,please call our Cebu Hotline at +6332 340 0191 (8AM to 8PM) for changes on connecting flight/s.

Because of an additional domestic flight from Cebu, an airport terminal fee (or Passenger Service Charge / PSC) amounting to PHP 345.00 will be collected from you in Mactan Cebu Airport upon check-in. This is a fee charged by the Philippine Government or Philippine airport authorities for the use of airport terminal facilities, and in this case, the use of Mactan Cebu Airport for your domestic flight. The PSC is then remitted to the government or airport authorities upon the passengers’ flight departure from the airport. To avoid inconvenience, please prepare the PSC in Philippine Peso currency prior to check-in in Cebu.

15. If you have an onward PAL flight, please ensure to pre-register and secure all travel and health documents required by your destination’s Local Government Unit (LGU). Click here for A Guide On Philippines Domestic Travel: http://bit.ly/3r4ucLI

16. Please complete your 14-day quarantine or self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams (BHERT).


For more information on the arrival process, please check the link: https://bit.ly/PALTravelsToPH


This new option to land in Cebu is one solution (to the quarantine arrival limitations) that we have worked out with airport and health authorities, so that we can serve the thousands of travelers who have urgent and essential reasons to travel home to the Philippines.


Our aircraft and our crew are ready to fly you home, and we will do what we can to make this possible. Thank you for your patience and understanding.

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